Wells Fargo Bank 4th Ave, Grinnell

Wells Fargo Bank Reviews

• C

  Celeste Miller
  5

  This is the best bank ever!! They went out of their way to take care of my needs, they did it with such courtesy.

  Response from the owner

  Thanks so much for taking the time to share, Celeste! Have a great day. -Casey, Wells Fargo HL Social

• F

  Fatme Jaydar
  5

  I went at 12 pm and there were people in front of me but they attended to me very quickly, the service was excellent. On all the occasions that I have been, the procedure has always been very fast, Even when they realized that there were already many people in line, they called someone else to attend us and make it faster and more satisfactory.

  Response from the owner

  Good afternoon, Fatme. We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us! -Shannon, Wells Fargo HL Social

• ゴ

  ゴブリン狐（FoxxyGobbo）
  4

  Been banking with Wells Fargo for about 4 years now and haven't had many problems short of a few vendors screwing up and Wells Fargo quickly helping me clean up the mess. From the front counter tellers that have always been personable, to some of the bankers on the back-end that have helped look into loan options I cant vouch for Wells Fargo as a whole but I appreciate the local crew. Pros : ATM just inside the door allows for deposits as well. Mobile Check deposits 24/7 Customer Service LGBTQ+ Friendly Cons : Some fees have been stiff for things out of my control. Parking can be annoying due to location.

  Response from the owner

  Thanks for taking the time to share this with us, Athena. We appreciate the feedback. -Janet, Wells Fargo HL Social

• d

  don't care
  1

  The banker does not care about the customer, totally unacceptable. When is it ok to be a banker and not care? Would give 0 stars or even negative if I could. Several years ago this branch was great but not anymore. I will moving my accounts elsewhere.

  Response from the owner

  What makes you say this? Please email me at [email protected] with your username and some details about your visit (no account numbers). I also ask that you mention your review on a Wells Fargo location. I look forward to addressing your concerns. -AJ, Wells Fargo HL Social

• T

  Tim Burnette
  5

  Best Wells Fargo branch I've ever used. Such great service. The bankers are amazing and Nick (manager) is wonderful!

• S

  Sloan V
  5

  Good customer service. Always nice a nice building with nice people!

• T

  Terrible Service
  1

  As a customer when I ask a question, I don't appreciate being talked down to by the banker and manager. I will be switching banks. Very unprofessional. They say they care about customers, absolutely not! Just a number so they can get their bonus.

  Response from the owner

  I’d like to know more about what you experienced at this location. At your convenience, send an email to [email protected] with some additional details (no account numbers), and I’ll do my best to assist. Be sure to include your Google username, and mention you posted a review on a Wells Fargo location. Thank you very much. -Casey, Wells Fargo HL Social

• b

  beart beart
  1

  Horrible service for international customers. Remarkably low limit for wire transfers and need to access US cell phone in order to transfer money... Behind the times banking.

  Response from the owner

  I appreciate your feedback and I want to makes sure this is shared with the appropriate teams. Please provide some more details in an email to [email protected] including your full name, Google username, phone number, and address (no account numbers). Be sure to also mention you posted this review. Thank you. -Liz, Wells Fargo HL Social

• J

  Jose Ramirez
  1

  Worst costumer service ever. Never coming back again. Dont recomend opening an account here! Really rude! Dont come!