Community 1st Credit Union West St, Grinnell

Community 1st Credit Union Reviews

• J

  Julie Neitzel
  4

  I’ve been banking at Community 1st for many years now, they have always been good to me and friendly, I’ve had loans from them and paid them off early. Karen Tehan is the new Bank manager there now and she’s very nice and takes the members seriously. Good place to be.

  Response from the owner

  Hi Julie - Thank you for the great review! We are so happy to hear you've had a wonderful experience at our Grinnell location. Thank you for your membership at C1st! - Jessica

• S

  Sisson Auto
  3

  Only other credit union in town and I don’t like banks other credit union I have is out of town. This union is ok only have had one problem with them I hoped they would of helped out with but didn’t I will leave it at that. This is a new problem now we was told one thing on a camper loan so we found what we wanted then called and told community first we found one then they tell us a whole other story now on the loan really thinking about just sticking with another credit union we have instead

  Response from the owner

  Hi Shadow - Thanks for your feedback. I understand you had an issue with us that didn't get resolved properly. If you would like to discuss this further - please email [email protected] or call 866.360.5370 and a C1st Representative can assist you. We apologize for any inconvenience. Thank you! - Jessica

• B

  Bradley Steenhoek
  5

  Moved our banking over here a while ago. Very friendly atmosphere, will try to help you get your finances straight to be able to get a loan which is very nice.

  Response from the owner

  Hi Bradley - Thank you so much for taking the time to write us a 5-star review. We truly appreciate your membership and we are very glad to hear your experience was great at our Grinnell Branch! Thank you - Lindsey

• L

  Laurie Kramer
  5

  Other than an occasional wait inside, tellers are always friendly and efficient. I was able to secure a loan by phone recently and that was a definite time saver!!!

  Response from the owner

  Hi Laurie - Thank you for your feedback and for taking the time to leave us a great review! - Jessica

• S

  Steve Ware
  5

  Employees are friendly, knowledgeable, and helpful. This is a place where they will soon know you by first name.

  Response from the owner

  Hi Steve- Thank you so much for your feedback! We pride ourselves on our excellent customer service and are happy to hear you had a great experience with C1st. Thank you for your membership at C1st! - Jessica

• D

  Dawn Kujala
  5

  Bank reps go out of their way to create a friendly banking experience

• W

  Wild Man
  5

  Great deals on mototcycle loans friendly service

  Response from the owner

  Thanks for the great review! - Jessica