Lincoln Savings Bank Main St, Grinnell

Lincoln Savings Bank Reviews

• S

  Susan
  5

  The employees are always friendly and kind. My parents and myself have had accounts and worked with Grinnell Lincoln Savings Bank for years. All the employees are helpful and patient. It is very appreciated. It's hard to find good customer service these days.

  Response from the owner

  Thanks, Susan! We appreciate you!

• S

  Sarah Brightstar
  1

  My paypal account is set up to draw from LSB for my automatic charges, because they used to decline the charge if I did not have enough balance, versus letting them go through. This last week, LSB let three charges go through my account that doesn't even total $35.00 so they could charge me 3 different times an overdraft fee of $35.00, totaling $110.00 fee for less than $35.00 worth of charges. Having spoken to the manager Tracy before, when upset and telling her I would be looking at different banks, she thanked me for my time, and told me to call back if I had any questions. This is beyond highway robbery, and I would not recommend this particular branch because of Tracy to anyone. The only reason I stayed last time was an excellent experience with their clerk Sugehy. Hopefully she can find a better bank for which to work.

  Response from the owner

  Hi Sarah! We appreciate your feedback as we are always looking to improve our service. The Regional Manager for the area will reach out to you to discuss your situation. Thank you!

• j

  jake daugherty
  1

  Even if you get the money in your account the same day they still charge overdraft fees I will be working towards finding a new bank I hear positive things about great western bank

  Response from the owner

  Hi Jake! Thank you for the feedback. Our branch manager will be reaching out to you to discuss your concerns.

• B

  Bill Owen
  1

  I have been banking with Lincoln Savings Bank here in Grinnell for over ten years. I took out the farm loan with them, paid it off and carry 3 accounts with them. The balance has always been well in the positive. Today they refused to cash a personal check made out to me because they say I have no personal account with them. It has never been an issue before. I do have one one account with my name on it but evidently that isn't good enough. My business and farm funds will be moving shortly.

  Response from the owner

  Hi Bill, I'm sorry to hear our service did not meet your expectations. Your comments have been escalated to the Regional Leader that oversees the Grinnell Branch. She will be reaching out to you to discuss this in more detail. Thank you!

• S

  Scott and Kara Collings
  5

  Fantastic experience! Made us feel like we were part of their family. Would highly recommend for anyone looking for a personal touch on banking.

  Response from the owner

  Thank you for trusting LSB with your financial needs, Scott and Kara! We work hard day in and day out to provide the best possible experience and services.

• N

  Nathan Sumner
  5

  Always friendly, never have had any problems.

  Response from the owner

  Thanks, Nathan!