Wells Fargo Bank Center St, Deer Park

Wells Fargo Bank Reviews

• m

  mike bailey
  1

  I’m a member of Wells Fargo, I visited this location and spoke to Glenda Carbajal in the attempt to send wire transfer…. It definitely seemed as if she was having a bad day…. After sitting with her for 10 mins while she complained … I explained I was in a hurry and could we skip the chit chat …. She then told me she couldn’t proceed if I was going to be rude…. Hello we are not friends, we are in the middle of Covid… I would like to limit amount of time and only speak when necessary…. You have my money in your bank, you can’t get your feelings hurt and deny my access to my money….. For this experience, you Ms Carbajal deserve 1 star….

  Response from the owner

  Thank you for your detailed review, Mike. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• C

  Chevon McLeod
  5

  Yesterday my battery died in the drive-thru and a male teller came out and gave me a jump without hesitation. I hate I didn't get his name, but I am sincerely grateful because he didn't have to help me, but he did. Great service!

• S

  Selena Razo
  1

  My own bank can’t give me change for $200.00?! I have to present a business account number in order to do that ? Second time I come to get change and was told this Thanks wellsfargo I’ll make sure to get with a bank that can help me

  Response from the owner

  Thanks for your feedback, Selena. Could you tell me more about what happened in an email? Please address it to [email protected], and be sure to mention your review and Google username (no account numbers). I'll make sure your experience is reviewed by the appropriate team. -Nick, Wells Fargo HL Social

• J

  James Owens
  1

  Paid for an item online it posted as pending for about four hours then vanished for 9 days . I had receipt confirmation from who I place my order with, but the money was placed back into my account. Then 9 days later WF decided to take out the money and charge me 2 overdraft fees and it did not even pend. They told me it was not their fault that I should basicly not trust there web site when it tells me how much money is in my account. They suck DD just like the rest.

• S

  S Lea Ju
  2

  They have closed the drive thru. Recently the staff has become extremely slow in taking care of the customer and the wait has gotten longer.

  Response from the owner

  Thank you for taking the time to share your feedback. If you’d like us to look into this further, please send an email to [email protected] including your full name, phone number, and address. Please also mention you were referred through Google and refrain from sharing account numbers. ~Casey

• N

  New January
  3

  It's decent. I've never had any problems when conducting business here.

• J

  Jari Fuller
  5

  Easily accessible drive-up ATM. Clean. Multiple entrances and exits. No issues.

• M

  Maryamned Abidi
  5

  I love all people working here I'm so happy work them always be ready for help