WaFd Bank S 6th Ave, Tucson

WaFd Bank Reviews

• Y

  Yesenia Leon
  1

  Drive through take forever there were 2 cars in front of me and it took 20 minutes for me to get to the window. If you need to talk to someone about overdraft charges it needs to be directly to bank you opened account with. Customer service can’t help. My online account locks me out all the time and I write my passwords down so it’s not that. When I zelle people money it takes forever for the transfer 3 days to be exact. My zelle has to be approved by customer service all the time again and again cuz of their security. What else? I’m closing my account ASAP.

  Response from the owner

  Hello, We're sorry to hear you had a disappointing experience with the local branch. We are escalating your feedback to the local management team for review.

• S

  Steven Davis
  5

  Great experience opening a joint business account with Brittney!Wells Fargo was a nightmare, so decided I’d try WaFd, and very glad I did. I may move my personal accounts here.

  Response from the owner

  Hello Steven, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs

• C

  Cynthia Veglia
  5

  I really enjoy the personal touch, of this bank. You are treated like a person, not a number. I was introduced by my father, and I so happy I took his advise, better returns than some traditional banks. Thank you

  Response from the owner

  Hello Cynthia Veglia, Thank you so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Garrett M.

• M

  Manuel Grijalva
  1

  Do yourself a favor and go across the street to chase or wells fargo this bank is atrocious. Chase charges you about 5 bucks a month and wells fargo as long as you have some sort of direct deposit will waive fees, they really are not worth the hassle

  Response from the owner

  We're sorry to hear you had a disappointing experience with WAFD, we do offer free checking with estatements and direct deposit. We are escalating your feedback to the local management team for review.

• c

  chris s
  1

  DO NOT BANK HERE! They always tell you how they can't help and you have to make an appointment with a manager during their limited hours to resolve anything even as simple as changing the auto payment account from which your mortgage is drawn. phone line worthless, website just a worthless, mobile app totally horrible and teller service unhelpful but they charge service fees for everything

  Response from the owner

  Hello Chris, we apologize for your frustrations. If you would like to have an agent reach out to you, please PM us with a contact number, so we can assist you. Please feel free to contact our Client Care Center at 800-324-9375 with any questions. Our hours of operation are Mon-Fri 7am to 6pm, Sat and Sun 9am to 5pm PST.

• J

  Juancarlos Ballesteros
  1

  Horrible place.. I dont even have a bank account with this bank , I came in to remove some money from a debit card I had on file.. and the lady at the counter asked me so manny quiestions... made it very uncomfortable period. Daid that it is a requirement oer their regulations. Mind you the debit card I have, was a temp card with no name.. asked me for my I'd, social security card, employer name and occuparion... with was irrelevant to the reason i was there... I dont have an acct nore plan on opening one... horrible place

  Response from the owner

  Hello Juancarlos Ballesteros, Thanks for the explanation. We will pass it on the local management team for review. -Garrett M.

• B

  Bobby Garcia
  1

  This bank is awful. The manager deanna cancelled my debit card because I was spending my unemployment. Horrible place! Dont bank here! 😉

  Response from the owner

  Thanks for the explanation. We will pass it on the local management team for review.

• L

  Linda Meck
  4

  Nice staff. Dont seem to remember faces ot people well. I like the idea of then becoming accustomed to know me,l exp if there handling money that belongs to business.

  Response from the owner

  Hello Linda Meck, Thank you so much for thereview and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Rebeccah M