WaFd Bank E Baseline Rd, Mesa

WaFd Bank Reviews

• R

  Richard Clute
  1

  I would not recommend this bank to my worst enemy. My Dad passed away 14 weeks ago and I wanted to take over the payments. However I was told that was not possible. So I applied for a loan and now over two months later we still have not closed I have been lied to several times. Such as being told that I would not be responsible for any more payments. So now my Dads bank account which I was in the process of trying to close is in the hole with a overdraft fee. The loan amount has been increased twice and now the underwriting is questioning my savings account. Stay away from the bank no matter what.

  Response from the owner

  Hello Mr. Clute, We're sorry to hear you had a disappointing experience. We are escalating your feedback to the local management team for review

• G

  Gilbert Upholstery
  5

  Had Wells Fargo for my business account. Not a good experience. Decided to change banks. I went to three different banks. They were my last stop. They made me feel very welcome, they answered all my questions and concerns. Decided to use them for my business affairs. It has been a wonderful experience. Thank you to Rick,Rashid,Shadow,Mary and Pam.

  Response from the owner

  Hello Gilbert U, Thank you for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs. -Mike J

• J

  Jan Garman
  2

  You have to do your banking business with washington federal to purchase a roll of quarters.....some how , that doesnt seem right.

  Response from the owner

  Hello, Rene S We're sorry to hear you may have had a disappointing experience with us. Please give us a call at 1-800-324-9375 if we can help with anything. - Mike J

• C

  Corey Martens
  5

  They are all great here. Very friendly and customer oriented.

  Response from the owner

  Hello Corey Martens, Thanks so much for the 5-star review and for taking the time to share your feedback. We are glad we've provided you with great customer service. Thank you for allowing us to serve your banking needs.-Jazmin R.