VyStar Credit Union San Jose Blvd, Jacksonville

VyStar Credit Union Reviews

• s

  sheyla silva
  5

  sierra was awesome, super kind and answered any questions i had! i felt satisfied going into this branch and with sierras help. she was amazing and knowledgeable!

  Response from the owner

  Good afternoon, Thank you for the 5-stars! We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

• K

  Khalil Abu-Ali
  5

  I am very glad and Extremely Satisfied with my experience with Brielle Horner was very sweet and very helpful and I couldn't ask more..

  Response from the owner

  Good afternoon, Thank you for the 5-stars! We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

• R

  Randy Cowart
  2

  Vystar has employed an affirmative action contractor to upgrade their online banking and it has backfired grotesquely! It's been well over a week now and still no online service!

• S

  Steve Sepic
  1

  what the hell is going on with this branch on san jose. Closed due to staffing. My money is in your bank and i want to be able to do business as a normal person not make an apt.. this is insane. should of kept the old bank . since remodeled they are way over their heads..

  Response from the owner

  Hi Steve S, We would like to apologize for your recent experience and sorry to hear you were less than satisfied with our Mandarin Branch. We pride ourselves on our incredible member experience and the high-quality standards we maintain and would like to make things right. Please give us a call at 904-777-6000 or email us at [email protected] to discuss what occurred and how we can make things better.

• B

  Brittney Morefield
  5

  I needed a loan to help boost my credit, I came to them and was completely taken care of. Even having to be patient I was very satisfied with my experience! Thank you!

  Response from the owner

  Hi Brittney M, Congratulations on being approved for the loan! We're thankful you visited our Mandarin Branch for assistance to boost your credit. Thank you for this great insight on your experience. Have a great day!

• J

  J Swann
  1

  If you go inside this is the slowest VyStar in Jacksonville for service. Either they don’t have enough tellers or the tellers don’t know what they’re doing

  Response from the owner

  Hi J.S, We’re sorry to see you had a less than satisfactory experience and hope you will accept our sincerest apologies. Please give us a call at 904-777-6000 to determine how we can provide you with a solution that makes you smile. We value our customers' opinions and would like to thank you for bringing this to our attention

• G

  Gonzostyle
  5

  Courteous, knowledgeable and professional service by the entire bank staff. A great pleasure to have joined the VyStar Family.

  Response from the owner

  Good afternoon, Thank you for the 5-stars! We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member.

• N

  Noah Ewton
  5

  Sierra was amazing!! She was very helpful and got everything done for us so quickly, on top of answering all our questions!

  Response from the owner

  Good afternoon, We can’t thank you enough for taking the time to provide this feedback! Thanks for being a valued member of VyStar!

• J

  John Brown
  1

  TRIED TO TAKE CARE OF AN EFT BY PHONE. Said I had to come into the Branch even though I have been a customer of Vystar for 14 years and am refinancing my mortgage through Vystar (hence the EFT)! Got here, said I had to use the drive through. At least 20 cars in line with no one directing traffic. Egomaniac in the Highlander 194 YWL stopped all passthrough traffic so he/she could take best line when available making it impossible for anyone to go by. Wasted hours just to Transfer funds in my Vystar account to my Vystar refi loan. All just so I can give them yet more of my business and dollars! Grrr. If there was negative stars you’d get them. Not John B.

• J

  Joseph Camacho
  5

  Mariana literally is the most helpful person on the planet , she has the best personality and helped me a lot with opening my account. Thank you so much!

  Response from the owner

  Good afternoon, We appreciate you taking the time to tell us about your recent experience. We are glad that you were satisfied with the service provided by Mariana, and we thank you for being a VyStar member.