VyStar Credit Union Merchants Way, Jacksonville

VyStar Credit Union Reviews

• A

  Anthony S
  5

  Andres and Roz gave me excellent customer service and if I was not in the middle of buying a house I would have taken them up on their suggestions regarding credit cards

  Response from the owner

  Good morning Anthony, Congratulations, on your new home! We appreciate you taking the time to review us! We are glad that you were satisfied with our service and thank you for being a VyStar member. Please keep us in mind for that credit card once your new home purchase is compete.

• V

  Valerie J
  5

  I have been banking with Vystar for years! They have never disappointed me. I recently met with Maria Ley Cozart and when I tell you she goes above and beyond is an understatement! She is very reliable, helpful, professional, and dedicated to helping her customers from start to finish. She is an asset to Vystar. She was able to get our family approved for a beautiful RV. Also, since our credit was already pulled she offered other services that I was able to take advantage of to save money and bring more business over to vystar. She didn’t stop there she also offered to help my fiancé in refinancing his vehicle as well. I love, love, love how they contact underwriters direct and allow you to answer questions and get you immediate approval. Thank you Maria Ley Cozart and thank you Vystar for keeping that old fashion family feel in your credit union!!!! I am happy to spread the word about y’all ♥️

  Response from the owner

  Hello, Valerie! Wow! It's wonderful to see what an amazing experience you've had! Rest assured your glowing words will be passed along to Maria's leadership team. With VyStar, you're not a customer, but a member of our credit union, and we thank you for allowing us to assist you on your life's journey!

• T

  Terri D. Sherman, PA
  5

  I can’t say enough about this branch and how positive my experiences are every time I come in. I was most recently assisted by Maria Elena Cozart who went above and beyond to address my needs and help me. She was kind, professional, and knowledgeable, all of which helped me make more informed decisions. I am MORE than pleased with the outcome, and I highly recommend Vystar and Maria for any banking and/or financing needs!

  Response from the owner

  Hi Terri, Thank you for taking the time to leave us a review! Maria is a rock star and we are so lucky to have her on our team!

• A

  Amy Deschler
  5

  Went in to change the date of a loan. We had been to two previous locations to do this and at the first location there was a two HR wait. At the second location, my husband was told we both had to be present to get this done. Today we went into Oakleaf, together, and the whole thing was taken care of in minutes, while we sat comfortably in the lobby. Thank you to MS Cozart for a very pleasant transaction.

  Response from the owner

  Hi Amy D, We are so happy our Oakleaf Branch and Ms. Cozart gave you a wonderful member experience. Thank you for your positive comments, we are very lucky to have members like you in our VyStar family.

• D

  Devin Scott
  5

  Cody was 👌🏻💯 got my new card and balance transferred. Talked about cars while we waited for underwriters. Was better than most places that will just sit there akwardly with you wiggling their mouse around lookin busy. Interest on my new card is almost as low as my cars. 👍🏻

  Response from the owner

  Hi Devin S, This is amazing!! Thank you for giving Cody a shout out with his incredible service. We strive to make our members feel the way you felt with Cody's assistance. Congratulation on your new card !!

• K

  Kevin Betancourt
  5

  Lesley Sengthong was the absolute best! She was extremely helpful and kept us updated on everything throughout our vehicle refinance. 10/10 would recommend! Thank you Lesley!

  Response from the owner

  Good afternoon Kevin, We appreciate you taking the time to tell us about your recent experience. We are glad that you were satisfied with the service provided by Lesley, and we thank you for being a VyStar member.

• j

  julio mourra
  5

  Vystar Oakleaf, I totally adore this bank, The associates are incredible very professional and the bank manager V.P. Ms. Rosiland Bridges is always about here and there doing things for the members, she is amazing, I praise her for the job she does she's very interested in making sure everybody Is taken care of.

  Response from the owner

  Hi Julio M, We are so happy that you adore us, we also adore all our members! Rosiland is incredible and it's amazing she gave you an awesome experience. We are so grateful to have you as a member.

• C

  Clarence Grayson
  5

  Maria Cozart did an outstanding job and was very patient and professional with my situation of changing a VIN number on several documents.

  Response from the owner

  Good morning, We are happy to hear that Maria was able to take care of the issue you had. Thank you for taking the time to review us, and thank you for being a VyStar member.

• J

  Joan Dawson-butler
  5

  Ms Roz was very helpful and made my tasks very simple. Very knowledgeable with the Vystar online system. Very much appreciative of her knowledgeable and professional service. Thanks Again. Would recommend Vystar Credit !! Union and services to anyone! They are the best !!!

  Response from the owner

  Good Afternoon Joan D, We're very happy Ms. Roz was willing to help and go above and beyond to make your experience an amazing one. We strive to make our members feel welcome. Thank you for being a VyStar member!

• W

  WANDA PEREZ
  5

  There are not enough words that would express how grateful I am to have Lesley Sengthong solve my credit card issue. After several call with different people and not being able to utilize my credit card since October. Leslie went above and beyond with the help of her supervisor managed to solve the issue just in time before holiday vacation. Kudos to this exceptional young lady Leslie and supervisor

  Response from the owner

  Hi Wanda Perez, We can’t thank you enough for taking the time to provide this feedback! We're very thankful for Lesley and our team in Oakleaf and we're lucky to have members like you!