Virginia Credit Union Seminole Ct, Charlottesville

Virginia Credit Union Reviews

• M

  Mia Smith
  1

  I have repeatedly asked for MY money which I deposited in my savings account. This was not a loan. This is my cash that I allowed them to safeguard. The manager literally looked at me like he fully did not understand the concept of putting cash in someone's hand. He said it would take a week to get the cash. I called the 1-800 number and they said they would call the branch and get back to me. I stopped by a week later. Nothing. Fast forward a month later and still nothing...no phone call, no letter,...nothing. Banks deal in cash but his one doesn't have any of it. Now what do you call it when someone takes your money and won't return it? America is in trouble. Won't be doing business here again.

  Response from the owner

  Hello Mia. We deeply apologize for your experience. Please reach out to our team at [email protected] with a good phone number so we can further investigate this situation. Thank you for taking the time to leave a review.

• C

  Calvin R.
  1

  I used to love getting my auto loans through here and used to recommend people for it. Now never again. Ashley?? One of the rudest people ever on the phone with an extremely condescending tone. Doesn't understand the differences of certain home loans which is sad being in a financial job. But thank you so much UVA credit Union for giving me a 1.49% interest rate much better than Virginia credit Union and so much easier!

  Response from the owner

  Hi Calvin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at [email protected].

• K

  Karina Lausen
  5

  I just did a equity line on my home and car financing trough Paul Koedam at VACU in the last month. It was much easier and faster than I thought and I got a lower rate on the car financing than I had even expected. I am glad I got the financing taken care off in advance of buying and thank you for making the financing the easiest part of my car shopping. VACU went above and beyond.

• A

  Alan Edwards
  1

  What did you do with the big red head. Went in your branch today and asked where Davin was! He’s gone! All I got was the short girl I think her name is Vicky give me an attitude. Never the nicest place to bank but done with is now! See you all at UVA credit union.

• W

  Wilson Dowdy
  5

  I was an overworked, underslept, and overwhelmed independent contractor last year. I came in to make a withdrawal and specifically asked for a roll of quarters or $10 of quarters. Well after I walked away from the counter to sort my money, I left the quarters on their front table. I didn't live in the area, but I came in to the bank one day again weeks later and was able to get my quarter roll without even asking. These people rock!

• P

  Patrick Ayala
  5

  Been banking with these guys since 2016 and I haven’t found a bank better. Everything is simple and easy every time I need something done.

  Response from the owner

  Hello Patrick, Thanks for your feedback! Hope to see you again at Virginia Credit Union!

• A

  Amber Young
  4

  Great staff, they great you by name. Banking with a smaller bank has taken an adjustment, but it has been a good experience.

• j

  jon p
  1

  A bunch of sloths work the drive-through , should brought my camper for the long wait.

• K

  Kayla Toms
  5

  Best staff! Love going in there. Always greeted with a smile and greeted by name!

• h

  harith khlaif
  1

  Just stay away from it.simply the worst

  Response from the owner

  Hi harith I am sorry for your latest experience with us. We invite you to contact us at [email protected], so we may discuss your specific personal experience. Thank you!