VIP ELITE W Main St, La Porte

VIP ELITE Reviews

• D

  David Harris
  1

  False advertisement..and the sales person has no idea about the cars ..could not get a straight answer from him..very unprofessional. And lied about one of the cars ..so he could continue to use for his personal use.....this is just my experience.. Maybe he was intimidated by my knowledge of cars..and the questions I asked..

  Response from the owner

  Hello David this is Victor Holmes the owner. I apologize for this experience. I would love to speak with you regarding this concern. Here is my direct number please feel free to give me a call and I will answer any questions you may have. (832)-414-3887!

• J

  Jeffrey Munford
  5

  And these people gave me a really good deal on my car, they also give a $300 referral so if you mention my name I'll split it.

  Response from the owner

  Thanks for the review and your business Jeffrey. It was a pleasure working with you!

• P

  Pamela kimbrough
  5

  I really appreciate Mr. Ike, he worked pass the closing of business hrs to help me to get into a car. Mr.Ike also keep your best interest first. If you are looking for a car and you need someone that care about their customers stop by VIP ELITE.

  Response from the owner

  Thank You for Your Business Pamela!

• T

  Tradis Kamara
  1

  Very disappointed with vehicle ad. It was very misleading from the physical car. I ask dealer the day before my visit if I could take vehicle to my mechanic on the Northwest of town. He said sure he encourages clients to get cars checked out first. The following day after driving 40 min to dealer he then only insisted that I get it checked out in his local vicinity. Their were things not mentioned on ad like the windshield had several cracks. Ad said not accidents but there was a dent on back driver side wheel well. Worst of all there was dog hair everywhere and the car smelled bad which lets me know there aren't any covid protection procedures in place to protect customers. Total disappointment!!!!

  Response from the owner

  Hello Tradis, Thank You for your review. We apologize for the disappointment. This is not how we like to conduct business. It is our policy for the customer to take the car within a 10 mile radius to a mechanic. We also allow 3rd party inspectors to come to our property to inspect the cars on your behalf. We apologize for the delayed response and miscommunication.

• M

  Marjianna Coles
  5

  Purchased a vehicle with Vick. Pleasant experience. Easy process from start to finish!

  Response from the owner

  Thank You Marji for your business!

• J

  Josh Dixon
  4

  Honest and upfront about what you are getting

  Response from the owner

  We take pride in being honest with our customers. Thank You for your review Josh!