Veritas Funding - Visalia | Home Loans and Refinance S Demaree St, Visalia

Veritas Funding - Visalia | Home Loans and Refinance Reviews

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  Haley Torres
  1

  Working with this company was such a headache. Reading other reviews makes me jealous, I genuinely wish I could have had a positive experience instead I got a nightmare. Not much organization, considering we constantly had to keep sending the same documents more than once. Severe lack of communication, I can’t count the times I would call and receive no response, so many times I had to go through a third party just to get any information from veritas. The situation got so bad at one point I had to request to no longer receive phone calls and to only receive emails so that I could have a paper trail of what was going on.

  Response from the owner

  Hello there Haley, I appreciate your feedback as your experience has shown the team where we can learn and grow to improve our processes going forward. Unfortunately during your loan process, we had some employee exits, and that complicated things, we apologize for that. You shouldn't have had to deal with that obstacle. Fortunately, we were still able to get your loan closed and into your new home when it was all said and done. I know we reached out to you directly several times to apologize for any lingering frustrations, but should you require anything else from us please don't hesitate to call or email. Thank you again for this learning opportunity, - Fidel Mazon, Branch Manager

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  Monica Torres
  5

  Fidel and his team did a great job explaining every step, they worked closely with my realtor and made the process go smoothly.

  Response from the owner

  Thank you for choosing Veritas Funding, Monica. I'm glad we were able to work closely with your realtor and make the process smooth for you. We appreciate your business and look forward to working with you again in the future! - Fidel Mazon, Branch Manager

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  Denisse Andrade
  5

  Thank you to Veritas fundings for helping us with the journey of becoming homeowners .Tristany Mazon was super helpful and communicated with us

  Response from the owner

  Thank you for choosing Veritas Funding, Denise. We're glad to hear that Tristany was able to help you through the home buying process. Her knowledge and expertise is much appreciated. Thank you for your business and we hope to work with you again in the future! - Fidel Mazon, Branch Manager

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  Kristina Walker
  5

  Griselda Gutierrez was my loan agent, she was awesome. Griselda went above and beyond the call of duty, she was on top of everything and helped in keeping me together. My team (Griselda, my realtor Victoria Hanson and of course Victoria’s assistant Mari) were absolutely amazing. Lots of love to all of them

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  Rose Gibson
  5

  If I could give more stars I would! We are First time homebuyers the staff at Veritas Funding (in Visalia) were amazing! Answered all our questions right away and kept us updated with emails and the app. Thank you for making our dreams of a homeowner come true

  Response from the owner

  Hey Rose Gibson , Thanks for the review. It was a pleasure working with you and your family to get you into the home of your dreams.

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  Kimberly Amezcua
  5

  oh my where can I start!, Veritas funding has made my dream come true as a homeowner!, Thankyou so much to Fidel, Tristany and Rebecca for guiding me and helping me to purchase my first home!, Veritas funding is the number 1 lender here in the valley!!! I'm so grateful to have came across this wonderful company! I recommend Veritas finding so much, they will help you and get you approved for your housing needs!! Thankyou so much Veritas funding!

  Response from the owner

  Thank you for your phenomenal review, Kimberly! It was our absolute pleasure to help you become a first time homebuyer. If there is anything else that we can do for you in the future, or should you move homes, we hope you'll choose to work with our team again. Congratulations again on your new home! - Fidel Mazon, Branch Manager

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  Krystal Robles
  5

  I was a first time home buyer and everything was so confusing for me and Rebecca answered all my questions and made this experience smooth for us.

  Response from the owner

  Thank you for choosing Veritas Funding - Visalia, Krystal! We're glad to have been able to help make your first home buying experience a smooth one. Thank you for your kind words and we hope you'll recommend us to your family and friends in the future. - Fidel Mazon, Branch Manager

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  Kareem Meqdad
  5

  Great Communication is Key, and you'll find that here at Veritas....Thanks Tristany and Fidel

  Response from the owner

  Thank you for choosing Veritas Funding Kareem, and for leaving such a positive review! We appreciate your kind words about our communication, and we're glad to know that you found it helpful. Thank you for taking the time to share your experience with others. We hope to continue serving you well in the future. - Fidel Mazon, Branch Manager

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  Daniel Alvarado
  5

  Working with Fidel was great. Very easy going. Kept the process simple and straightforward. Their system was easy to use and kept me informed on the progress of my application. I would completely recommend them.

  Response from the owner

  Thank you for reaching out, Daniel. It was my pleasure to provide a quick and easy mortgage experience. Be sure to reach out if there's anything else that my team or I can do for you! - Fidel Mazon, Branch Manager

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  L R
  5

  Thank you Rebecca, Fidel, and Tristany for all your help 😊

  Response from the owner

  It was our absolute pleasure to assist you! Please reach out if there's anything else that we can do for you in the future. - Fidel Mazon, Branch Manager