Vantage West Credit Union E Florence Blvd, Casa Grande

Vantage West Credit Union Reviews

• R

  Richard Armenta
  1

  Signed up for an account, 300 bonus being my main draw to choose this credit union specifically. Due to a technical error I wasn't even informed of, they closed my first account I opened. When I opened another one and asked about my bonus, I was told I no longer qualified. Considering the circumstances I felt like that's something they should have fixed, and I'm already thinking I will pick a different bank just because of the principle of this particular incident. Not a good first experience.

  Response from the owner

  Richard it was a pleasure speaking with you today. Thank you for helping us to uncover and address a coaching opportunity. You will see the points awarded shortly. Thank you for being our Member and we apologize for the unfortunate experience. -Josh

• M

  Mitchy Slick
  5

  Went in to close my accts due to bad customer service my debit card hadn't worked in over 2 months I spent roughly 4 hours on and off over 2m period time still not resolved called told theme I wanted close my.accts and why...no sympathy or apology said sure we can get you in. How ever I went in had appt with Bre Duran she was very helpful and informative pleasure doing buisness with. Ended up opening another.account after sitting woth her to purchase a sxs. Shes very nice responded to my.vm's quick got me.sqaured away!!! If branch sucks or vw its self they got 1 good employee i know.of BRE!

• J

  John Parrish
  4

  Vantage west has helped me every time I needed help. The staff is knowledgeable , friendly and very helpful. The employees make the. Atmosphere seem very casual and comfortable . Sometimes they could put another teller on line but for the most part, Good work Casa Grande branch!

• J

  Jackie Cook
  1

  Twice I’ve had phone appointments & neither time received the call.. that’s enough for me to steer clear of this place!! Thx but no thx

  Response from the owner

  Good morning Jackie, We apologize for these misses and would like to understand more about the situation so we are able to diagnose the issue. Please email us at [email protected] with a good phone number and a time when we can reach you. We don't know what may have gone wrong, but we are eager to figure it out. Thank you. -Josh

• L

  Lee Cabanas
  5

  I Was looking for a new Credit Union. I discovered Vantage West in Casa Grande. I received great Customer Service. I'm Very Happy I found them.