United Texas Credit Union Reviews
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Andrea McDevitt5Thanks to United Texas Credit Union, I recently bought a house. They made the process stress free and helped me every step along the way. Their rates were great and I couldn’t be happier. I highly recommend them to everyone.
Response from the ownerHi Andrea - Thank you so much for your five-star review. We sincerely appreciate your feedback and your choice to be a United Texas Credit Union member. Enjoy your new home! - Karla :)
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Alesia Wood5Haley (Financial Services Advisor) did a fantastic job of explaining my options for a used car loan. United Texas Credit Union went above and beyond in providing me a great used car interest rate and several warranty/GAP insurance options. Their ease of use and online doc signing made the process go much faster than I expected. I am a very satisfied customer and I know where I will go the next time I need a loan of any sort!
Response from the ownerHi Alesia - Thanks for letting us know about your recent experience with Haley at our Boerne Branch. We appreciate your choice to finance your vehicle with us and we're here for you the next time you need us! Thanks again for the feedback! -Karla :)
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GC Graham4New to the area, wanted a Credit Union to bank with. We found United Texas SA. Very friendly, easy to set up account. Looking forward to many years of banking. You definitely don't feel like a number. Would have rated a 5 Star if we'd of been able to get Debit cards right away, took about a week, same for checks. But all doable. Update Sept 2021 4 years later We continue doing business with United Texas Credit Union due to their friendly staff! Not a big fan of the lobby remodel or that they are no longer open on Saturdays. But the staff makes up for some of the short comings. Never had any type of banking issue and that please us greatly. Thanks to the staff for always being pleasant and smiling!
Response from the ownerThank you GC for taking the time to give us an update regarding your experiences at our Boerne Branch. We'll pass along your comments to our staff and we look forward to continuing to serve you and your family for years to come! - Karla
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Ann Gudenrath5Recently relocated to TX from IL. Chose this CU as close to my new home. EVERYONE HELPFUL AND FRIENDLY and patient as could be with this ol senior! Made this stressful time SO much better!
Response from the ownerHi Ann - Welcome to Texas! We're happy that we could take a little bit of the stress out of your life. Thanks for letting us know about your recent experience and for your five-star review of our Boerne Branch. We appreciate your choice to do business with United Texas Credit Union! -Karla :)
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Brenda Medina5United Texas CU has the most helpful and caring employees! Linda Hare, Senior Teller, went above and beyond to help us out, even staying after hours to make sure we got the help and answers we needed. Customer service rep, Noemy, was able to answer my questions and help me solve issues with my account. I am happy to be a member of such an amazing bank.
Response from the ownerHi Brenda - We happy to have you as a member as well! Thank you for the shout-out to Linda and Noemi regarding their level of service. We will pass along your kind words to them. We are sincerely thankful that you have chosen to do business with United Texas and wish you and your family a very happy holiday season! -Karla :-)
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Lisa Warren5I received outstanding customer service. Kris was knowledgeable and made sure that I had an outstanding lending experience. I highly recommend United Texas Credit Union.
Response from the ownerHi Lisa - Thanks so much for letting us know about your recent experience with Kris at our Boerne Branch. We appreciate your choice of United Texas Credit Union for your lending needs! Thanks again! -Karla :)
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Susan Kicey5Cassandra was amazing from start to finish in getting my loan done, plus nobody could beat the United SA FCU rate!! I appreciate that she got me all set up to draft my payment each month too so it is just a very seamless, easy process for me!
Response from the ownerMs Kicey - Thanks so much for your kind words about the service you received from Cassandra at our Boerne Branch. We appreciate the opportunity to serve you and should you need anything, please let us know. We're here for you!
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Michael Carroll5I went to United SA last year when my family decided to purchase an RV. I needed to open a business account for myself, and it was natural that I would go back to Cassandra Moreau and United SA. They take great care of their customers, and I will go back again as soon as I need another account. Maybe we'll get a boat next!
Response from the ownerHi Michael - Thanks so much for letting us know about your experience with Cassandra at our Boerne office. We sincerely appreciate you and your choice to be a UNITED SA member. Have fun with your RV and we'll be here for you when it's time for that new boat! - Karla
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hopeat50plus5Cassandra was wonderful and very helpful during the process of purchasing our Class A Motorhome. She is very professional and an tremendous asset to United SA Federal Credit Union. Thank you so much Cassandra!! :)
Response from the ownerThank you for your feedback on the service you received from Cassandra at our Boerne Branch. We appreciate your choice to do business with UNITED SA and we are proud to serve you. Please let us know if you need anything else. We're here for you and happy to help! Enjoy your motor home!
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Ginger Snap5I worked with Kris Boiles then Casandra at the closing of the loan. Kris was able to get a lower rate and went above and beyond what was anticipated or expected. I went to the local office to sign the papers which was very convenient for me. It was a good experience all in all.
Response from the ownerHi Ginger Snap - thanks for letting us know about your recent experience with Kris and Cassandra at our Boerne Branch. We sincerely appreciate your choice to do business with UNITED SA. Happy holidays to you and your family and thanks for being a member! - Karla
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FAQs
1. What Can I Do to Reach United Texas Credit Union?
You may contact them at the phone number (210) 561-4500. You may also go to their website and provide your basic information.3. How Do I Apply for A Loan at United Texas Credit Union?
Simply provide your basic information on their website. If you feel like learning about other possible solutions, take a look at online installment loans provided through a reliable online broker.5. What Do I Do if I Fail to Pay Back My Loan?
Reach out to the lender and come to an agreement in advance. You should know, however, if it"s a title loan, the vehicle will be kept by the lender when you default.
2. What Is the Location of United Texas Credit Union? How to Go to Its Store?
The address of United Texas Credit Union is 1440 S Main St, Boerne, TX 78006. Get help from an online map to guide yourself there.4. Is United Texas Credit Union an Agency or a Lender?
United Texas Credit Union is a Credit union that provides loans of all kinds. Visit our website to learn about various types of loans including personal loans.6. Can I Take Out a Loan From United Texas Credit Union With A Poor Credit Rating?
Yes, you can. But peruse the conditions and terms as there can be unfavorable terms when it comes to bad credit loans.