Unchained Capital, Inc. Congress Ave, Austin

Unchained Capital, Inc. Reviews

• J

  Joseph Metcalf
  5

  We are very happy with the team at Unchained Capital. They are professional, helpful and are great guides as we looked into using their services. We would recommend them to anyone! 6-Month follow up review: Since on-boarding to Unchained Capital six months ago, our small family office has since expanded our holdings with them, tested key loss and software updates and could not be happier. Their team is easy to work with and provides the information we need when we need it. All the best to their team and future growth.

• S

  Simon Pranaitis
  5

  I have been a client at Unchained Capital for more than a year and I highly value the relationship as they have helped me build confidence in owning and self-custodying Bitcoin. Their process of helping new clients get setup with multi-signature custody is top notch.

• L

  Larry Philippi
  5

  I'm a boomer who discovered and purchased Bitcoin in 2015. As the price skyrocketed, I needed a secure way to store my new wealth offline with multi signature protection. Unchained has an excellent team that guided me through the process and trained me to use the system. They follow up regularly to make sure I have all the tools I need. They also have other crypto products and services available. They are dedicated to helping you maximize your crypto knowledge. I highly recommend the company and especially the team!

  Response from the owner

  Thanks for choosing us Larry, and thanks too for the recommendation!

• P

  Phillip Stephanik
  5

  Unchained is amazing. Their customer service is top notch and they don't overwhelm people with to much information. Self custody of your Bitcoin is the only way to truly know that you own your Bitcoin. Unchained has created a phenomenal multi-sig application that lets you do just that. Join Unchained now, Do it.

• D

  David Chidyllo
  5

  There are many different products that can be used on the market for bitcoin cold storage and while if used correctly most are very secure, it is better to set yourself up with a multi signature setup. Unchained achieves the security and also provides a much more friendly user experience, akin to using a legacy stock brokerage account platform like E*trade or similar. The support that is provided from on-boarding, setup and learning how to use the product at your own pace is wonderful. They provide ongoing support as well as a library of informational YouTube videos that you can always reference which is great for someone like me that likes to watch a few times to understand. Beyond the cold storage solutions, which is the primary use, you can also receive loans against your bitcoin, setup bitcoin based IRA’s and I would assume another host of products will be coming over the course of time. I have recommended Unchained Capital to family and friends and will continue to do so. In my estimation, they are the best all bitcoin platform around based on product and service. I expect that to only get better. There are different price points for the different products they offer but from what I have seen they are also on par with industry price points without sacrificing security, UX or on going support. You won’t regret using Unchained.

  Response from the owner

  Thanks for the detailed feedback David!

• N

  N K
  5

  Unchained is the best company to help you store your Bitcoin. Their product is easy to use. I have peace of mind knowing that my Bitcoin is protected with Multisig and that Unchained will be there to help my family get my Bitcoin should something happen to me.

• T

  Thomas Shelton
  5

  I have been working with Unchained for over a year using both vaults and loans. The UI is simple and intuitive and the support has been exceptional. I haven't experienced support of this quality in a long time. Well done!!!

• N

  Nate
  5

  Great company that truly wants you to understand why bitcoin is important and how to keep it safe.Protect yourself from a single point of failure. They make amazing instructional/informational videos and have answered plenty of my personal questions. A true bitcoin company!

• B

  BPC
  5

  UC is a standout company in the bitcoin space. Their corporate DNA is very much aligned with bitcoin's ethos and they give back a lot to the community (eg Caravan for Multisig wallets, indepth educational podcasts, etc). I'm a long-time customer of their's and remain so as they are the only lender I have found that doesn't rehypothecate loan collateral. For all these reasons, as well as their excellent customer service, I highly recommend them.

• F

  Francis St-Pierre
  5

  How do you find a company that is honest? By their effort to be transparent. That is what Unchained is made of. The burden is not only on the customer, but the company takes are responsibility. They are truly builders!