Umpqua Bank Reviews
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Jared Clifford1I got a call today from my banker in Antelope where I originally signed up. She was concerned because my account was negative and just accumulated a fee. I had to explain to her that I wouldn't have gone negative if the employees at this elk grove location decided not to be lazy and let my wife sign over her check to me yesterday. She thought it was really weird that they didn't because they DO in fact do that. So the 6 ladies who were standing around doing NOTHING 10 minutes before closing just decided they didn't want to do it and just gave an excuse. So the lady on the phone basically says that maybe no one was around who could do it; nope, gave the excuse that it was third party since my wife didn't bank with them, and even refused to take the last minutes of their day to sign her up. The rep on the phone was very confused as to why we were not helped yesterday. Perhaps it was because my wife's name is very clearly Latin, or perhaps they just pick and choose which customers to like or help, I'm not sure which one it is, but something is very off with the people who work there. As soon as my checks come through electronically, I'm closing my account because putting up with the BS of these Elk Grove employees just ruined our experience with the entire bank.
Response from the ownerJared Clifford, thank you for taking the time to leave a review. We take this account of your experience seriously and would like to learn more about the situation. Please contact our Customer Resource Center at https://www.umpquabank.com/contact-us/ and we would be happy to help.
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Cristina Lopez5Never busy when I go in there. Staff is polite.
Response from the ownerCristina, We sincerely appreciate you leaving a 5-star review for this location, and we look forward to being polite each time you come in!
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Anika A5Ive had a bank with umpqua for about 10 years now and have always found the staff to be friendly and helpful. When ever I go in there are no long lines to wait in like BOA and I get in and out quickly. Thats all I need in a bank so I highly reccomend Umpqua bank.
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samer maita1This the worse bank I ever worked with in a comercial loan. Make sure not to deal specially with the loan officer RJ Rieta all lies.
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FAQs
1. How Can I Reach Out to Umpqua Bank?
They Can Be Contacted through the phone number +1 916-714-1000. You may also visit their website and provide your basic information.3. How Can I Take Out A Loan at Umpqua Bank?
Simply provide your basic information on their website. If you feel like learning about more financial options, take a look at high-approval-rate installment loans provided through a popular loan platform.5. What Do I Do if I Cannot Pay Back My Loan?
Reach out to the lender and reach an agreement in advance. You should know, however, if it"s a title loan, the vehicle will be kept by the lender when you default.
2. What Is the Address of Umpqua Bank? How Can Find It?
The address of Umpqua Bank is 9610 Bruceville Rd Suite 100, Elk Grove, CA 95757, United States. Use an online map to find the fastest route.4. Is Umpqua Bank an Agency or a Lender?
Umpqua Bank is a Bank that provides loans of all kinds. Click here to learn about various types of loans including bad credit personal loans.6. Can I Get a Loan From Umpqua Bank With A Poor Credit Rating?
Yes, you can. But carefully go through the offers as there can be predatory terms when it comes to bad credit loans.