Umpqua Bank Reviews
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Jared Filbrun5Awesome bank ad helpful staff, I have been there for 23 years and have always had a nice time walking in and getting offered coffees or cookies, and they have over the top customer service! Great job Umpqua Pasco!
Response from the ownerThanks so much for your review Jared! We look forward to your next visit!
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Rosie M3Direct deposits are a rate of 3 stars, I like their customer service though anything either direct deposit or wirelessly loaded if done on a Wednesday, Friday or holiday don't expect to see it immediately. Direct deposits takes hours to arrive sometime until next day by 3am. Being with this bank has brouggt so many issues rather then fixing or bringing a full customer satisfaction. I plan to close my accounts here and bank elsewhere.
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James Baldwin1Pore customer service disrespectful much rather use my local branch if I use this bank at all anymore after my encounter with this branch. tried to solve issue with Corporate and that was no help as well and a even bigger joke!
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Janina Setera5Very convenient bank. Good customer service. No long wait. They do speak Spanish.
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Omar Orozco2Long lines at the drive thru. Slow customer service.
Response from the ownerHello Omar, We’re very sorry to hear about the experience you had with long lines at our Pasco drive thru. Ideally, we would like all your interactions with us to be a positive one, and back up our reputation as having excellent customer service. We only hope that the unpleasant encounter you had does not reflect on us as whole, as we strive to resolve any errors with urgency and handle every issue as if it were our own. We are truly sorry if you didn’t get the chance to experience that for yourself. Thank you for taking the time to relay to us your thoughts and concerns, as it is only with feedback from our customers that we not just meet your expectations but exceed them. Your feedback has been forwarded to the appropriate individuals to review.
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Dustin Shelledy1Would even let me cash a check
Response from the ownerDustin, we’re very sorry to hear you aren’t happy with the service you received. If you would like to elaborate on your concerns so we can research the situation for you, please consider reaching out at https://www.umpquabank.com/contact-us/ and we would be more than happy to help.
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Leah Nastri1Always temporarily closed with no warning.
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FAQs
1. How to Get in Touch With Umpqua Bank?
You can give them a phone call through this phone number +1 509-545-5000. You can also visit their website and fill out the application form online.3. How Can I Apply for a Loan at Umpqua Bank?
To apply for a cash loan, you can visit their website and fill out the application form online. If you are searching for small payday loans, you can turn to our platform for more details.5. What Should I Do if I Can Not Repay My Loan?
You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different policies of overdue payment. Please always read meticulously before signing any loan agreement.
2. What Is the Location Of Umpqua Bank? How Can I Get There?
Umpqua Bank is situated at 1204 N 20th Ave, Pasco, WA 99301, United States. Kindly take a look at the map and identify the fastest route to access it.4. Is Umpqua Bank an Agency or a Lender?
Umpqua Bank is a Bank. To make your lending process smooth and quick, we allow you to get access with a large pool of honest lenders over the internet. You can turn to our website to secure a small personal loan with no hard credit check.6. Does Umpqua Bank Offer Loans for Bad Credit?
Yes, but if you want to improve your likelihood of success, we can help you out! Just turn to our online service to secure a long-term installment loan even with your low credit scores.