Umpqua Bank W Main St, Battle Ground

Umpqua Bank Reviews

• m

  maria campbell
  1

  This bank deactivates your debit card Before you receive your new one, without notifying you. What a great experience trying to get gas with a card that’s no longer activated and With out a new card that hasn’t been received in the mail yet. Thanks Umpqua. Quality work!

• C

  Christy Sanchez
  1

  I hate this bank. I wish my company would move they're business accounts. They're the only bank in town that closes at 5 on a Friday, drive thru.

  Response from the owner

  Hi Christy! We’d love the opportunity to speak with you directly and address all your concerns. Please consider contacting our Customer Resource Center at 866-486-7782 regarding this matter so that we can record a detailed complaint for you. Hopefully we can get the hours to increase by continuing to submit formal feedback forms about it.

• A

  Alexsandra Vargas
  1

  I would really like to give this place A ZERO! I have been a member of this bank since they were Sterling Savings and have not had any issues! until recently my husband noticed his credit was getting pulled from the Umpqua bank in Battle Ground, WA (we live 4 hrs. away) we called to see what was going on and they said they ran the wrong persons information (they had the same name as my husband which is a common name)!! REALLY how do you run someone's name and credit without more information? When my husband called to address the issue they wouldn't given him info. unless he answered security questions but yet they pulled his credit for someone else? Also, we looked back at our credit history and this happened once before in May same location, also I should mention they have deposited checks into are account that weren't ours!! We are business owners and pride as well as rely on our credit!! I can not believe that a BANK would not be more careful with someone's personal information.

• B

  Belle Johnson
  5

  We have been very happy with the customer service at this bank. It is true, they aren't open on Saturday, which can be a bummer sometimes. But I enjoy not working on Saturdays, so they should as well!

• J

  J henderskin
  5

  my father has been banking with them back when it was first independent bank, ive been banking with Umpqua for about a year now, i love my bank, never going to switch!

• R

  Rachel Lange
  1

  I would give this bank a 0 if I could. They are not open on Saturday.

• M

  Micheal Bratlie
  5

  its a bank. it does bank things with expected level of competence and friendliness. get yourself a dumdum when you pass through