Umpqua Bank Broadway Ave, North Bend

Umpqua Bank Reviews

• W

  Wendy Rigsby
  5

  I’ve banked with Umpqua for the last 15yrs or so and I have to say Randy the Northbend store manager is beyond amazing! His level of compassion and customer service is outstanding! The world needs more Randy’s!!! Thank you for consistent kindness!!

  Response from the owner

  Thanks for the review, Wendy! We’ll make sure your message is shared with Randy at our Northbend location. We appreciate your business and look forward to continuing to service your banking needs.

• H

  Harold T
  5

  I've used Umpqua Bank since moving to town in 1991. Now, although as with any business, there have been some moments of frustration (welcome to real world) they have been overall fantastic and I wouldn't go anywhere else. Thanks for many years of fine service. Charles Hurbis, MD

  Response from the owner

  Thanks for the review, Harold!

• B

  Ben Tague
  1

  Umpqua Bank allowed someone to steal more than $1500 from my account, with no notification. When I reported it, they "investigated" it and told me it was my fault for allowing PayPal to sign in automatically. Umpqua Bank basically handed the money over to a thief, and now I can't pay my bills. DO NOT TRUST THIS BANK WITH YOUR MONEY.

• P

  Proverbs 31 Homestead
  5

  I've been with Umpqua for over a decade. They offer steller service! My only complaint, and it seems a small one, since their service is otherwise so terrific, is that it's almost impossible to make a call and get my local branch.

• M

  Marlynna Hoke
  1

  Had them for years....and they where fine until I found out when you can't get overdraffted on you're account but then their are exceptions....? I got 90$worth of "exceptions" before I finally decided to get another bank.

• D

  Danni Banry
  5

  Great customer service! The girls are super nice and quick! So glad I switched banks!

• b

  bud kinsey
  1

  Lazy bank they seriously can't open at 830 or at least 9. What a joke a bunch of lazy stuck up people in this world.

• J

  Jaylee Joy
  3

  Tellers are great, other staff rude, dismissive.

• A

  Alan Jennings
  2

  Could not understand the person at the desk. There accent was so strong.