Umpqua Bank Pine St, Rogue River

Umpqua Bank Reviews

• A

  Al
  5

  Recently moved to the area and had to switch from Bank of America. The folks at this branch are patient and helpful and service is top notch. Glad I made the switch to a local bank with small town service.

  Response from the owner

  Thank you for the review! We look forward to continuing to service your banking needs.

• S

  Stevia Catnip
  1

  The tellers are nice but I always have to wait for someone to help me. They put the cookies behind the counter and most tellers make you ask for one rather than offering. Maybe too many people took advantage of the free cookie on Friday but if they are going to put them behind the counter the least they could do is ask you if you want one instead of making the customer ask! The interest rates are very low. My son has an account and makes only 1 cent interest a month. The cookies are worth more than the interest given. Also, the online banking has glitches. I have 2 accounts and when I logged in I was told I have no accounts to display. This has happened to me twice.

• C

  Cheri White
  5

  We transferred our accounts here from a large national bank. I love the atmosphere of the small bank: friendly and helpful staff.

• T

  Tracy Atkinson
  5

  I had a joint account here with my aunt when we lived together. I really wish we hadn't closed it, they are a great bank, very friendly staff!

• R

  Rogue Rebel
  5

  Love the small town service! I’ve never had to wait in a line long and the tellers are very friendly.

• R

  Ryan Holcomb
  1

  Was told there's nothing they can do even though their system was the one that messed up my deposit.

• A

  Adrienne Verbeck
  4

  Nice bank with helpful tellers, and free coffee.

• R

  Ron Romero
  5

  The best bank with the best staff in the entire valley! !

• R

  Red Eye Jedi
  2

  Slow, few employees, one helpful lady