U.S. Bank Branch W Belleview Ave, Littleton

U.S. Bank Branch Reviews

• R

  RL Raymundo
  1

  As bad as it gets. The management here has been terrible for years. The employees all work hard and are not the problem. I've never seen a more rude, or lazy management team at any other branch location however. Been with US Bank for over 15 years, this is the worst branch I've seen hands down, change the management.

  Response from the owner

  Hi, thank you for taking a moment of your day to share your experience. We're sorry to hear it has been a less than favorable one and certainly don't want our customers to feel the way you do currently. We would be glad to discuss your experiences further and offer our help in any way we can. Please send us an email with your phone number and reference #0622 to [email protected]. Once we receive this information we will contact you within 48 business hours to further assist. All the best, ^Kortnee

• M

  Melissa Hill
  1

  The hours online are incorrect. The manager is rude, dismissive, and unprofessional. Some tellers are great, others are terrible. I would recommend any of the other branches in the area.

• T

  Tyler Elliot
  1

  Would rate this branch zero stars if I could. Clay is a misogynist who talks down to honest customers. He made us feel like criminals for trying to pay our rent accusing us of money laundering for trying to deposit cash. My girlfriend left in tears after this branch treated us so badly. I recommend not only not going to this branch but bank with another bank entirely, we ended up going to another branch that does not have a condescending man splaining overtone. We understand rules change but don't attack your customers.

  Response from the owner

  Hello Tyler. We are sorry to see that this was your experience when visiting. We would like an opportunity to speak with you and have the interaction looked into. Please send us an email to [email protected] with your phone number and reference number 3500, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan

• r

  roderick stock
  1

  How does this branch stay open and or survive. Though I do not hold an account here I came to inquire about opening 3 accounts and switching from my current bank. Let me tell you was that ever an inconvenience for them, absolutely no interest in being remotely helpful nor a smile, how are you doing, have a nice day... nothing. Do they have any interest in new business, I think not! Not to mention does this facility ever need some serious updating. Until this branch undergoes a proper makeover do yourself a favor and run away. Unfortunately this experience has turned me away from further attempting to do business with USBank as this branch is very close to my residence. I will stick with the nice folks at my current bank.

  Response from the owner

  We’re so sorry we've let you down, Roderick. Please know we strive for an exceptional experience with each interaction, and we regret that this expectation was not met. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 9871. One of our Ambassadors will call you in 2 business days. Thank you and we look forward to speaking with you. ^Larisa

• K

  Kelly Collins
  1

  The first US Bank I've ever gone to that doesnt have temporary checks - they ran out and will be back in next week. I had run over from the DMV and didn't have time to go to the two other more prepared branches she referred me to. I didn't even get an apology from the employee for the inconvenience.

  Response from the owner

  Hello Kelly, I'm sorry to hear the branch was out of temporary checks when you visited. I can understand why this would be frustrating for you, and I'm sure it didn't help when bankers weren't empathetic. We would like the chance to talk with you further about your experience and offer our help in any way we can. Please email your phone number and reference #4264 to us at [email protected] and we'll call you in 24-48 business hours. Thank you. ^Kim

• R

  Ron Gonzales
  1

  Only one teller available. One person walking around emptying the trash cans and one person chatting with customers in line waiting. The employees are more concerned about leaving right at closing time than taking care of their customers. Only 2 people in front of me and it took nearly 20 minutes to cash a check. This location is where customer service goes to die!

  Response from the owner

  Hello Ron, we are concerned to hear about your recent experience at our West Belleview branch. We would like the chance to discuss your concerns and offer our assistance in any way we can. If you would like us to reach out to you, please email your phone number and reference #2059 to us at [email protected] and we'll call you in 24-48 business hours. We look forward to speaking with you further. ^Kim

• J

  Josh Leather
  1

  Terribly slow. One customer at the counter, one person in line, and 5 employees talking about Halloween decorations, NOT helping customers- for 15 minutes!! I was 2nd in line, and no one could help me or the 1st in line in 15 minutes?! It was always bad, but it's worse now. It's actually faster for me to drive farther to another location that it is to wait here. The one girl behind the counter tried to get someone else to help her- they wouldn't...

  Response from the owner

  Hello Josh, Thank you very much for letting us know about this experience. What you've brought to our attention is very concerning to us and we'd really like to speak with you about what you observed. Please send us an email with your phone number and reference number 3047. Our email is [email protected] and once we receive your phone number we'll give you a call within one business day. All the best. ^Caitlin

• B

  Buzz Buzzard
  1

  I don't know how many people sign the back of their cards but i put see id on mine so they know its me. Well Dustin the manager at US bank instead i sign my card. Well ink pens wont work so i had to use a marker. What a chump. Have a great day

  Response from the owner

  Hello Buzz. Thank you for providing us with some feedback about the experience during your visit. We would like to look into this further. Please send us an email to [email protected] with your phone number and reference number 4517, and we will be happy to call you within 1 business day to assist. We look forward to hearing from you. Thank you. ^Ryan

• D

  Daniel Landgrebe
  2

  DO NOT DEPOSIT MONEY AT ATM HERE! Multiple times it has eaten my cash and the majority of the time it just spits it back out. I literally could only make it take a single 5 dollar bill. The tellers are nice but the male bankers are kind of jerks, saying things like, "hey at least it was only 50 dollars and not 300". I did receive a refund after two weeks.

• K

  Ken Kupilik
  1

  Simply put this is the worst banking facility I have ever done business with.US Bank is over all a good bank. The management in place is so inexperienced as to be in charge of a business should get better training or simply let go.

  Response from the owner

  Hello, Ken. We are so sorry to hear you had a less than satisfactory experience during your recent visit to your local branch. If you would like to speak with a customer care representative you are welcome to do so by calling 1.800.USBANKS. Kind regards, The U.S. Bank Social Media Team