U.S. Bank Branch N Main St, Dayton

U.S. Bank Branch Reviews

• S

  Stephanie Irwin
  5

  I have found the staff at this branch (who are long-term employees) to be extraordinarily friendly and helpful. Especially when I set up my account--they helped me download the app and register everything and get all set up. Not always the case with banks. A primary reason why I keep banking with US Bank. Plus it's really easy to get in and out of this location. Highly recommend!

  Response from the owner

  We are happy to see that you have had a great experience with your local branch, Stephanie. If you are ever in need of future assistance, you can always stop by or call our 24-hour banking team at 800.872.2657. We thank you for sharing your experience, and hope you have a fantastic day. ^Ray

• G

  Grant Garber
  5

  This ATM is inside the store, so it is dry and well lite. Feels safe.

• m

  mega Zwatcher
  1

  shorted my 73 year old mother 40 dollars on a cash withdrawl, then branch manager gave her a runaround about she had to call the corparate office to resolve the issue, all you need to do is count the till and if it's 40 over ta-da. suspect he and teller are in it together to steal from customers who seem vulnerable and easily mislead

  Response from the owner

  Good morning, Mega. Thank you for sharing your mothers experience. We would like to ensure the situation gets addressed. Please send us an email to [email protected] detailing the experience, including your phone number and reference number 4810. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

• T

  Tyler Cook
  1

  I walked in at 9:30 to try to withdraw money from my account. The female and male behind the counter told me that they didn't open till 10:00 a.m. and told me to use the ATM. I go to try to use the ATM and the ATM does not have any money in it The female in the mail continue to tell me just to wait till 10:00 a.m. and they will fill the machine up when they can or when they can get to it. I told them I have to be at work by 10:00 a.m. and I needed that money before noon but they continued to insist that they couldn't do anything until 10:00 a.m.

  Response from the owner

  Hello Tyler, I’m really sorry to hear that you weren’t able to make your withdrawal. I can definitely understand how that would be frustrating. If you would like to discuss this interaction with us, please send an email to [email protected] including your phone number and reference number 6942. One of our Ambassadors will reach out to you within two business days. Thank you. ^Jessica

• K

  Khan Uurr
  4

  Always had a reasonable bank experience. There is a line when they are busy and some times its loud but that's what happens when your banking inside of a store. Staff have always been polite and provided resources to help solve any problems or answer any questions I've had.

• a

  andrew mark
  1

  Rudest employee ive ever encountered. I do several loans through us bank and at all times keep 6 figures in my accts there. and this young guy I guess who’s going to the navy soon or something is so incompetent and rude im considering switching banks.

• T

  Tricia Alexandria
  1

  I hate this U.S. bank. I've been a costumer for U.S. bank for 9 years and I've never had issues with them before this one . Even the managers are lazy and not helpful at all. I've never experienced such bad service with this bank ever before. If I had the corporate number I would call. That's how sucky their service is. DO NOT COME HERE

• T

  Tay H
  5

  Staff was nice and helpful on more than 1 occasions.

• Y

  Yasar Iqbal
  1

  The people are working over there there very rude people