U.S. Bank Branch W Perkins Ave, Sandusky

U.S. Bank Branch Reviews

• J

  Joshua Lewis
  1

  for the most part this place is great, but there is this old dried up teller who is absolutely miserable and refuses to cash a check and give a money order, her customer service is appalling and i despise her existence please fire her or burn her at the stake. thank you.

  Response from the owner

  Hello Joshua, I completely understand why you are frustrated with the service you have received. Our goal is to provide great service to each customer who visits the branch, so I'm sorry to hear we have fallen short. We would like the chance to address any concerns you have. If you would like us to reach out to you, please email your phone number and reference #1813 to us at [email protected] and we'll call you in 24-48 business hours. Thank you for your time. ^Kim

• R

  Roberta Olds
  1

  Been to the drive-through in Sandusky numerous times every time it’s at least 15 to 20 minutes wait with four cars in front of me.If you guys don’t have enough help please hire some more our time is important as yours is.

  Response from the owner

  Hi Roberta, Thanks for taking the time to provide us with your review. I know how frustrating long waits are and I apologize for any inconvenience caused by your visit. Please know that the well-being of our customers, colleagues and communities continues to be our top priority. We must strike the right balance between continuing to serve the banking needs of our customers, while supporting public health efforts and ensuring the safety of our employees. To continue providing this essential service while providing a safer service operation for our customers and colleagues, we have temporarily adjusted the operations for our branches across the country. In the meantime, many transactions can be completed 24 hours a day at usbank.com, using the U.S. Bank Mobile App or by calling our 24-Hour Customer Service at 800-872-2657. We really appreciate your understanding as we work to help everyone as safely as possible. Respectfully^Caitlin

• K

  Krystal Williams
  1

  They where very racist and rude