U.S. Bank Branch Mccain Blvd, North Little Rock

U.S. Bank Branch Reviews

• D

  Denaz Suits
  1

  Always a 30 minute wait in the car lines on McCain. Slow service. And they moved the ATM machine that used to have its own lane to the wall on the building where the first lane is. So now you have to wait for the people in the teller lane before you can get to the ATM. Why? Thanks for the canned response but my deposits can't be completed digitally. That is the whole reason I drive to a bank. And you shut down the two closest locations to where I live with a sign that says To serve me better, we closed. I am already annoyed that I have to drive to another town.

  Response from the owner

  Thank you for your feedback, Denaz. I know how frustrating long wait times can be and I'm sorry for any inconvenience. Please know it is never our intention to take up more time than necessary to complete your banking tasks. I hope you were able to get the assistance you were needing. Keep in mind there are 8 more ATMs within five miles of North Little Rock. You can find all of our ATM locations at usbank.com/locations Take care and stay safe! ^Larisa

• J

  Jessica Harkins
  1

  Worst banking experience I've ever had. Horrible customer service and they never do what they say they are going too. Bank manager of the McCain location said she would call my husband the next day with information about what was going on with my account. She never called then come to find out she's on vacation. If I could leave 0 stars for this bank I would. Been 3 weeks and still don't have the almost $2,600 I deposited almost 3 weeks ago.

  Response from the owner

  Hello Jessica, I understand the importance of follow through on all aspects. I can assure you that we would like to help rectify your situation at hand. Please send an email to [email protected] including your phone number along with reference number 4350. Hope to hear from you soon. All the best.^Chris

• M

  Mueez3001
  5

  Best customer service ever. I walked in and on of the advisers was at the door greeted me. there was a long line so he helped me fill out the slips co i was prepared. The lady at the counter was awesome made me felt welcomed. And she crack some jokes to. today i went through drive thru, and they took care of me very fast. very fast customer service. I woul recommend them.

• d

  damien powell
  1

  The Western Union is only for those who bank here. 30 minutes of waiting and 4 different employees talking to me they finally told me this. When I initially asked they didn't mention it's for members only but directed me to where to get the paper to fill out.

• T

  TAY BANGERS
  1

  Worst bank i ever encountered the manager is a lyin crook and is very lazy when it comes to customer service i went to bank of America and i promise they're way better than them

• C

  Carlos Garcia
  5

  Best US Bank in Central Arkansas, Staff and service is always great at this location, never a problem here.

• S

  Semih KARABULUT
  1

  Super poor and rude service. I have business right next to the us bank on mccain but just because of the management and employee, I m going to different location.

• C

  Clark Bennett
  1

  Misleading on information. Customers are not first priority!

  Response from the owner

  Hello Clark, we never want anyone to feel as if they have been misled. If you have experienced an issue that has you feeling otherwise, please reach out to Customer Service at 800.872.2657. A banker will be glad to help in any way they can. All the best, ^Kim

• W

  Wallis Crow
  1

  Dude, easily the slowest back on the planet