U.S. Bank Branch Town Center Loop, Wilsonville

U.S. Bank Branch Reviews

• R

  Rafa Hikes . Exploring.
  1

  The Worst experience ever In My Life! Be careful When You Go To The ATM!! This is the Second time Us Bank Don’t give Me Credit When i Make A Deposit With CASH!!! Manager Of The Location Never was Able to Give Me Details Why That Happened!!

  Response from the owner

  Good morning, thank you for taking the time to leave a review. I understand how frustrating it is when the ATM doesn't work correctly. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 4194 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather

• J

  Justin
  5

  I go out of my way to visit this branch. The staff here seem to care, are upbeat and generally in a positive mood. They are busy but move through the customers efficiently. I recommend going inside rather than drive-thru, takes half the time.

• S

  Sherman Bogard Jr.
  5

  I Just dealt with Jessica in person at this branch on a Credit Card question. I found her to be kind, considerate and very competent. I think this branch is outstanding not just for this instance but for everytime my wife and I have been there for many years. Good Bank!

• S

  Stephanie E
  1

  Tried to open up a savings account for my daughter today. Started the process and had to run home for some info. Came back 10 minutes later and was told they were closing in 25 minutes and couldn’t help me. I told her we had already started the process with another woman and was told, “And she’s with a customer.” There were two other employees not doing anything. Am disappointed they didn’t tell me up front not to return.

  Response from the owner

  Hello Stephanie, I'm so sorry to hear about the details of your visit. I understand why this would be frustrating for you as I'm sure I would feel the same way. We would like the chance to discuss your visit further and offer our help in any way we can. Please email your phone number and reference #3359 to us at [email protected] and we'll call you in 24-48 business hours. Thank you. ^Kim

• A

  Anthony Larson
  5

  very kind tellers and always a fast service have not had any problems banking here

• D

  Devon Epstein
  1

  The Worst bank I've ever been to

  Response from the owner

  Hello Devon, we're sorry to hear you didn't have a good experience at this location. We'd like to hear more. Please send us an email to [email protected] detailing the experience you had. In your email, please include your phone number and reference number 1515. We'll give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

• M

  Matthew Smith
  1

  Terrible bank. Terrible staff. Doesn’t care about local businesses.

  Response from the owner

  Hello Matthew, Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling 1.800.USBANKS to speak with a customer care representative about your recent experience. Kind regards, The U.S. Bank Social Media Team