Trustco Bank Reviews
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Brian Duffy1This bank is the worst. I can't close my checking account because of an internal transfer. Transfers between Trustco Accounts require 24-72 hours to settle. The people working are unable to do anything, and hand-write notes on scrap paper for a mysterious manager to do "later". I'm still waiting... 6 weeks later. Now I need to take a half day off on a day when their backwards processes aren't running.
Response from the ownerBrian, thank you for taking the time to reach out to us. We are sorry to hear about your experience. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 with any additional details. -CB
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Michael Stalker10 stars. Literally the worst bank ever. 1 teller working on a Friday afternoon rush. Got here early, first in line and then the teller makers excuses as to why she can't help me.
Response from the ownerMichael, thank you for taking the time to reaching out to us. We are sorry to hear about your experience. Providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-3110 with any additional details. -CB
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FAQs
1. How Can I Contact Trustco Bank?
You can reach out to them on the phone number +1 518-482-0693. You may also go to their website and submit your information.3. How Do I Apply for A Loan at Trustco Bank?
Simply submit your information on their website. If you feel like learning about other possible solutions, take a look at high-approval-rate installment loans provided through a reliable online broker.5. What Do I Do if I Can't Repay My Loan?
Reach out to the lender and come to an agreement in advance. You should know, however, if it"s a title loan, your vehicle will be took by the lender when you default.
2. What Is the Location of Trustco Bank? How Can I Go There?
The address of Trustco Bank is 415 Whitehall Rd, Albany, NY 12208, United States. Use an online map to find the fastest route.4. Is Trustco Bank an Agency or a Lender?
Trustco Bank is a Bank that gives different kinds of loans. Click here to learn about various types of loans including high-approval-rate personal loans.6. Can I Get a Loan From Trustco Bank With A Poor Credit Rating?
Yes, you can. But pore over the offers as there can be unfavorable terms when it comes to bad credit loans.