Bank of America (with Drive-thru ATM) Delaware Ave, Delmar

Bank of America (with Drive-thru ATM) Reviews

• S

  Sifu of the Shimmy Slide
  1

  More often than not, I drive ten minutes to this branch on a weekday just to find the doors locked and a “temporarily closed” sign on the window. On the odd chance this branch is open for business, the people are quite nice, but don’t ever make plans around a quick trip to the bank before getting on with your day, because if you’re a Bank of America customer in Delmar, your branch is probably inaccessible. Get ready to take a drive into Albany and have everything else you planned to do delayed.

  Response from the owner

  Hello Tim. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^tasha

• D

  Daniel Fitzsimmons
  1

  I have driven to this branch yesterday and today and encountered a sign on the door saying that "due to circumstances beyond our control" this branch office is temporarily closed. Other customers were there and expressed anger and frustration with this. What's going on? This is bad business.

  Response from the owner

  Hi, Daniel. We apologize for any inconvenience. Here is a link that can help you quickly find your nearest locations and current hours: https://locators.bankofamerica.com/. ATMs in most financial centers are available 24/7. You can also complete many transactions online or through our mobile app. For more info, please click here https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related inquiry you need help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• D

  Diana Murcia
  1

  Walk in to add a person to my account to be told in a rude manner to make an appointment. I’m disappointed in this branch that is always either close or lack employees.

  Response from the owner

  Hi Diana. We’re sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you to help with any account related concerns. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

• p

  paul rosano
  5

  My son just got his first job and we needed to set him up with checking, savings, online, etc. We worked with Ralph who got us set up quickly and treated my 15 year old with great respect. Great experience.

  Response from the owner

  Hello Paul. Thanks for letting us know how helpful Ralph was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^rosie

• C

  Cesar Lind
  1

  Worst branch. Bank tellers are useless and seem like they hate their job. Don’t waste your time go to a different BOA.

  Response from the owner

  I'm sorry to hear about your experience with our financial center team, Cesar. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• J

  Jeremy Page
  1

  Tellers are useless. Bank manager refuses to cash a check from Bank of America. Never bank with Bank of America

  Response from the owner

  We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jesse

• K

  Kim Gismervik
  1

  Worst bank ever. This 20+ year customer is leaving Bank of America. Horrible service.

  Response from the owner

  Hello, Kim. We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jahel

• T

  Thomas Academy
  1

  This branch is poorly run, the teller Pam seems like she hates her job and provides terrible customer service. Pam doesn't even try to hide her discontent and is overtly rude.

• i

  iiDespiseLarryii
  1

  Say is open but is currently close

  Response from the owner

  We are doing our best to remain open to serve our clients, however some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers: http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated.

• B

  Bruce Susser
  1

  What a shame the bank can't manage to be open yet they want to manage your money.

  Response from the owner

  Hi Bruce. We apologize for any inconvenience. Some locations may either be temporarily closed or operating at limited hours. Here is a link that can help you quickly find your nearest locations and hours: https://locators.bankofamerica.com/ . If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^nicole