Truliant Federal Credit Union Charlotte South Blvd, Charlotte

Truliant Federal Credit Union Charlotte Reviews

• J

  Jennifer Westfall
  1

  This location on soith blvd. Is far the WORSE truliance bank location. There NEVER open . today 9/2/21 i went into this locaton to deposit my payroll check and cash my tip check and I was informed by a rude teller that I could ONLY deposit both cks not get cash back on my tip check. I will NEVER go. K

• J

  Jessie Kerr
  1

  New automated voice system is infuriating and unhelpful. You can only get inside by appointment, which there is nobody inside, but I can’t get in for at least 4 days. Very unsatisfactory customer service. Would probably do better at a big bank...

• M

  Mithoon Patel
  5

  The tellers are always very helpful.

• J

  Jerry Jizzen
  1

  Called to get a higher atm withdrawal limit for 1 transaction and the first guy said he did it. Went to the atm and it was not done, second person said it couldn't be done and the third person wanted to know why I needed to extend it 120 extra dollars. Third person still hasn't called me back and I will not due business with a financial institution that makes you beg for your money and only has a few locations in the area. I'll be closing my 3 accounts and switching banks this week.

  Response from the owner

  Hi Jerry - thank you for your review. I apologize for this service and we never want to disappoint our members. If it's okay, can we still reach out? If that works, please send us an email to [email protected] with a good daytime phone number and time to call and we'll have a member of our assist team reach out during normal business hours. I apologize again. ^HC

• T

  Toni Bryant
  1

  It’s always something wrong with this location the atm is always out of order or either the location is not open regular hours

• H

  Harold Berrio
  1

  trying to reach a branch on the phone is near impossible

• C

  Christopher Duffy
  5

  Convenient hours, and very friendly people. Yvette is always smiling and helpful.

  Response from the owner

  Thanks for this great review Christopher! ^HC

• T

  Tiffany Welborn
  1

  Says you close at 7:00. But you def close at 6:00. Fix this.