Truist Mt Zion Rd, Florence

Truist Reviews

• B

  BAPESTA
  1

  Rachel is extremely rude. I can’t believe she actually has a job here. If you have a bank account and make a significant amount of a money from a LLC, she gets overwhelmed and doesn’t understand a word you say.

• f

  faith rile
  5

  I have been w/them since they changed from Bank of KY, & have always been treated like gold, even being on the poor side, except just 1 person, yrs ago, who actually did treat the poorer like dirt, so i reported it, & they took care of it immediately. I only don't like the leaving of Independence branches, as for me, the drive, even though 20 to 30 minutes, is a pain, the service has been outstanding, & its not worth leaving for a questionable bank.

• S

  Sarah Menzies
  1

  Couldn't make a cash deposit in ATM. The shorter hours gave me choice. Called on issue and the teller said to call Brinks! Rude and not helpful.

• O

  Onigirlinked
  4

  Barbara is an awesome lady at this branch. She makes it easy to work with and comfortable to correct any issues. She’s super kind.

• R

  Rodney Hicks
  1

  Slowest bank in the tri-state two older women set and talk while u wait up to 30 mins to deposit money what a joke finding a new bank soon garbage

• S

  Steve B
  1

  Another bank charging fees to cash a check written by one of their customers. No thanks.

• M

  Michelle Black
  1

  If i could i would give this no stars because i just get off the phone with this place to see if my accounts has be closed out yet and the lady was very rude about it i asked her if she know how long it would it for my accounts to be closed and she said really rude that it can take up to 3 business days

• B

  Brenda Bush
  2

  Why can't you all answer the phones there your a bank !!

• J

  Jasmin Patel
  5

  Best service and best staff - 2018,2019,2020.

• B

  Big mike
  1

  All bbt banks suck since there outage..hello pnc and goodbye bbt