Truist Reviews
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Howard J. Buss1Horrible customer service. On Friday morning I sat for more than 20 minutes to wait for access to my safe deposit box. I was completely ignored and after a while had to leave. This has happened before. There were people sitting around at desks in offices with closed doors and only one clerk was helping a customer.
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Andrea Adkins1Awful. Waited in drive through 30 min. I am changing banks very soon. Service just keeps getting worse.
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lisaj8831The Suntrust on S Florida Ave is the only one open on Saturday. I drove 30 minutes to get there. They close at 12:00, I arrived at 11:25 and was told to come back Monday because they weren’t taking anymore customers today. I do not suggest banking here! They are no help.
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Will Harrelson1All i wanted was to change my bill into quarters...apparently if your not an account holder they do not offer this service. I understand banks need to make money, but a bank with Good customer service would realize That's how you turn someone into a customer. My great grandmother had always written my birthday checks on SunTrust checks for at least the last 30 years. i considered opening a business account for my small business i will definitely be taking my business else where. But apparently it's par for the course with this branch at least
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Lisa Pavoni2Have been going to this location for years for my business deposit but lately the commercial line has had a horrible wait. No less than a 15 minute each time. Usually around 4:00-4:30 and I just don't understand the hold up.
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Tj Cabrera1This location is horrible. I always have to wait long to make an transaction because they are under staffed. I guess the customer has to be inconvenienced because suntrust wants to save money
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current Mood1They’re always having to close early for no reason
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Randolf Lugo1The manager need to go and take a customer service course, and very little profecional
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FAQs
1. What Can I Do to Reach Truist?
They Can Be Contacted through the phone number +1 863-868-1384. You may also visit their website and submit your information.3. How Can I Get A Loan at Truist?
Simply submit your information on their website. If you feel like learning about other possible solutions, take a look at instant installment loans provided through a popular loan platform.5. What Should I Do if I Cannot Pay Back My Loan?
Reach out to the lender and come to an agreement in advance. You should know, however, if it"s a car title loan, your vehicle will be took by the lender when you default.
2. What Is the Location of Truist? How to Go to Its Store?
The address of Truist is 4828 Florida Ave S, Lakeland, FL 33813, United States. Open the map app on your phone to guide yourself there.4. Is Truist an Agency or a Lender?
Truist is a Bank that gives different kinds of loans. Check out our platform to learn about various types of loans including high-approval-rate personal loans.6. Can I Get a Loan From Truist With A Bad Credit Score?
Yes, you can. But carefully go through the offers as there can be unfavorable terms when it comes to bad credit loans.