TrailWest Bank W Broadway St, Missoula

TrailWest Bank Reviews

• H

  HawaiiHolisticHealth
  1

  Multiple horrible experiences. I called first to ask what was needed. tried at two different branches to open an account. Kept getting the runaround and different answers.

  Response from the owner

  Hi HawaiiHolisticHealth. Thank you for reaching out. We are sorry to hear that you were not satisfied with your recent visit to TrailWest Bank and would like to fully understand your interaction further. At your convenience, please give us a call at (406) 523-5419 and ask for our Customer Service Manager, Valorie. Thank you and have a great day.

• C

  Charlie Jenkins
  5

  I have primarily been using an online bank for years but decided to stay relying on TrailWest more frequently because I wanted to deal with actual human beings. The staff at the Broadway branch have been a pleasure to work with. They have followed up on my requests for assistance and have always been extremely helpful. My online bank is very impersonal and any unusual requests get shuttled from one person to another. It's nice to walk into TrailWest and get things done in one visit.

  Response from the owner

  Thank you, Charlie! Have a wonderful day!

• M

  Maria Abbot
  2

  Normally I receive great service here but this saturday, 9/29 o had the worst teller in the drive thru. My mother and I pulled up to their window to cash a check. All the lady said, very rudely, was "do you have an account here." She asked for some id, took forever to cash a check, never said hello, didn't ask what demoniations we wanted for our cash. Her only other words were have a good day.