Third Federal Savings & Loan Snow Rd, Parma

Third Federal Savings & Loan Reviews

• B

  Bryan Haslett
  1

  Due to a mistake made by an employee at this location, I lost my locked in mortgage rate which resulted in me having to accept a rate significantly higher. When discussing options with the bank manager, not only did he refuse to acknowledge that a mistake was made, he was very rude about the entire process and refused to review the paperwork to help determine where the error was. The mistake in the paperwork was confirmed later by a third party (a loan that did not exist nor ever existed was included in the debt to income ratio). I've heard great things about other locations, so I highly recommend driving to a different Third Federal and avoiding this location.

• R

  Rebecca Roach
  5

  Took 10 minutes to do my rate relock agreement. Very friendly staff.

• B

  Bobby K
  1

  worst bank i have ever been in . lisa the bank manager has no clue how to educate her staff .

  Response from the owner

  We are sorry that your experience with Third Federal fell short of your expectations. If you would like to discuss your specific concerns with us, please email us at [email protected] and let us know how we can contact you.

• C

  Cz cZ
  5

  I love my bank. Staff are polite and helpful

• C

  Charine Z. (Sherry)
  5

  Staff always helpful and pleasant, even during busiest time of day.