The Wood Group of Fairway Independent Mortgage Corp. S Main St, Salado

The Wood Group of Fairway Independent Mortgage Corp. Reviews

• M

  Mark G
  5

  Of course, having the right products and service is important. But like all good business, it’s all about the people. My first experience with The Wood Group of Fairway in 2008 was with Matt, he set the bar pretty high. The second time I used them it was Lorraine that helped us. Somehow, she managed to raise the bar even higher. I have used Fairway several times. The people at Fairway are the same people, as neighbors, we see at the grocery store and events around town. These are professional, real people that will know you and treat you on a first-person basis. Although I am sure they have other staff to help, I always felt l received personal attention and service. For the most recent transaction, I never spoke to anyone at Fairway other than Lorraine. I am sure there were other people working on it but she communicated directly to me all along the way. I have used Fairway for purchasing a new construction home, refinancing, purchase of an existing home and a Texas Home Equity cash-out refinance. The Texas Home Equity Cash out refinance has some strings attached to it and there were some unusual things about my property. It was never a question about whether they could handle the issues or do what I wanted to get done. It was just a matter of fact that they would figure it out, which they did without hesitation. Although this was a cash out refinance, it took only 42 days from the day I submitted the application to close. There were full disclosures all along the way with zero surprises. One of the things that I really liked about the process was their online application portal. It was easy to submit the application and upload documents. I felt like that their interaction with other companies involved such as the Real Estate Appraiser, Title Company and even our Property Insurance Agent brought everyone together for very smooth close. I absolutely recommend Fairway for your home lending needs.

  Response from the owner

  Thank you, Mark!

• K

  Kendall Muyres
  5

  Lorraine was with me every step of the way. She made sure she was available to answer all of my questions. She was clear with everything I needed to provide and communicated every step. She was there with my first loan two years ago and then now with my refinance. I can’t imagine her not being there for my next refinance down the line. She is amazing and I would recommend her all day 10/10!!!! Thank you!!!!

  Response from the owner

  Thank you, Kendall!

• B

  Belinda Payne
  5

  This was the first time I have worked with Leslie. I don't know how many ways I can say that she was AWESOME, and let me try... She was constantly on top of things, she kept me and the buyer informed weekly if not more frequently, when there was a challenge she went above and beyond to get things settled, and she was ALWAYS cheerful, positive and willing to do what she could to fight for the buyer. If you are looking for a lender that has your best interest in mind, this is the lady for you!

  Response from the owner

  Belinda - we love Leslie! We are so glad she was able to help you secure your financing and kept you up to speed the entire way. Thanks for the great review!

• J

  Jeremy Love
  5

  This is the second time I have used Lorraine with Fairway for my home loan and she made the whole process so easy and stress free. I had never built a house and she was very knowledgeable and was able to answer any questions I had in a timely manner.

  Response from the owner

  Thank you, Jeremy!

• B

  Bryan Shurtz
  5

  Leslie and Fairway as a whole were so awesome to work with. We were always able to get everything done in a quick, easy, and timely manner. They made our home buying experience wonderful

  Response from the owner

  Thank you, Bryan!

• S

  SoleMedics
  5

  Heather Shelton made the process a breeze. Great communication and fast service.

  Response from the owner

  Way to go, Heather! We're so glad she was able to help make the process smooth and simple for you!