The Vault Jewelry and Loan Centerpointe Way, Woodbridge

The Vault Jewelry and Loan Reviews

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  Cory Stevens
  5

  This shop was a pleasant experience!! The employees here are very welcoming and provide fantastic service. I highly recommended this shop for anyone trying to pawn/sell or stuck in a financial situation.

  Response from the owner

  Thanks Cory!

• M

  Mr. James
  5

  Great place, always fully stocked with whatever you’re looking for. Jamie and the guys are always professional and attentive. This is the best Jewelry and Loan shop in the area. Ask anyone who knows.

  Response from the owner

  Thanks so much! -Jamie

• W

  Warren Reed
  5

  I Have Been visiting the Vault Aka (Parkway Pawn ) for a many of years and have always enjoyed having great conversation with John which I have known for over 20 years, also talking to Jamie and getting information about products has been a great experience.

  Response from the owner

  Warren thank you! Always a pleasure when you stop by! -Jamie

• A

  ARIANNA CHANCE
  5

  THERE ARE FEW STORES CARRYING AMAZING JEWELRY & COLLECTIBLE COINS & FLAT SCREEN TV & SO MUCH MORE ....TOP QUALITY AWESOME ITEMS & THIS STORE WORKS WITHIN A PERDONS PRICE RANGE NOT BY FIRM PRICES.... IT WAS A WONDERFUL EXPERIENCE AND IS NOW THE ONLY PAWN DHOP THAT CSN GET MY CASH.LET ME SLSO TELL EVRRYONE THE STAFF MADE ME FEEL CONNECTED & THEY FOCUS ON GETTING ME WHAT I WANTED.I Look FORWARD TO SHOPPING HERE FOR ALL MY TREASURES.

  Response from the owner

  Thanks Arianna! -Jamie

• S

  Sara Dreischer
  5

  if you’re looking for a pawn shop to go to this is the one! they have excellent customer service and excellent prices, i would definitely recommend coming here it is worth it.

  Response from the owner

  Thanks Sara!

• t

  tracy finley
  5

  If you running into financial problems as I have and need money for short time, then the VAULT JEWELRY AND LOAN is the place to go and take ur item of value along !!! All I can say is thank you to theVAULT and staff 👍🏻👍🏻

  Response from the owner

  Thanks Tracy!

• M

  MaryandTerrance Moore
  5

  Amazing service! Jamie is the best! Great personality and super kind!

  Response from the owner

  Thanks Terrance! Always a good time when we see you. -Jamie

• W

  Walter Cavanaugh
  5

  Jamie was very very resourceful, from fire arms,to video game systems, to luxury watches. I purchased a beautiful Rolex from Jamie. He made my watch buying experience amazing and plasent. I left the store feeling great about my purchase, not to mention my wife loved the watch. I will tell all friends and family about this location. Thank you Jamie and the whole Vault family!!!

  Response from the owner

  Walter, truly the pleasure was mine. Honestly having the opportunity to deal with someone who is down to earth, reasonable, and pleasant like yourself genuinely makes me enjoy my work and becomes the well I draw from when it gets tough. I appreciate your kind words and hope we get to help you again in the future. 👍

• M

  Mario Perkins
  5

  Really great staff. Never had a problem inside the store everyone’s great. I’ll take care of you right away. And always pleasant recommend. VAULT JEWELRY AND LOAN Anybody that lives in Woodbridge or anywhere else

  Response from the owner

  Mario, always pleasant and amicable. We appreciate you coming by to see us. Thanks for the review! Jamie (Manager)

• G

  Gustavo Ranklin
  1

  A few months ago I went in there and saw a shotgun that I was interested in purchasing. After a little negotiation the gentleman and I came to agreement on the price. Once I pulled out my drivers license I explained that my current address wasn’t the address on my license and that I had documentation from the DMV both on the website and on my person that showed my current address. The gentleman informed me that I needed to put the address that was on my license on the federal 4473 form and that I shouldn’t worry about it because it wasn’t a big deal. I explained to him that I couldn’t do that because it wasn’t my current address and I wasn’t about to perjure myself on a federal form. He told me that if I wasn’t willing to put the address that was on my license on the form that he wasn’t willing to go through with the transaction. While I’m all in favor of an employee who isn’t comfortable with a transaction not doing that transaction I don’t think you should be telling your customers that they need to lie on a federal form just because you weren’t adequately trained. As someone who has spent several years of their life selling firearms in several different stores in Virginia I’m very familiar with the rules and regulations surrounding firearm sales through federal firearm licensed dealers. The gentleman I dealt with was walking with a cane and I got the impression that he was a manager of some sort I don’t recall his name though. Otherwise they have a very neat shop and I would have very much liked to do business with them. Oh well. Maybe next time.

  Response from the owner

  That individual has been removed from our staff at this location. Sorry for your inconvenience and their inexperience. Please come back sometime and I'll take care of you personally. Thank you for your feedback, we addressed that issue, and welcome any constructive criticism when warranted, and this was. We hope to see you again. Respectfully, Jamie (Manager)