The National Bank of Texas Commerce St, Azle

The National Bank of Texas Reviews

• Y

  Yolanda Munoz
  1

  The one star I gave was for one person Kayla Salas who really deserves 5 stars, but every person we’ve ever dealt with at this bank is rude and could care less about their customers or customer service. Never a smile, a hello from the rest and they always make you feel like they are annoyed when they have to help a customer. We’ve kept a savings account there because it was convenient but why keep your money with a bank who doesn’t instill good customer service values.

  Response from the owner

  Hi Yolanda! I believe you left a review for the wrong bank. We do not have any employees named Kayla Salas and you are not a customer with NBT. We are terribly sorry to hear about your experience with your current bank. Here at NBT, every customer is greeted by name with a smile! We would love to speak with you about our services and assist you in moving your savings account. Please give us a call at 817.759.9001 to learn more information! We look forward to hearing from you!

• M

  MARTHA GALLOWAY
  5

  The bank personnel are professional, pleasant, and have a lot patience. The bank manager, Mrs. Widner, is wonderful to work with. My family has banked there since it opened and wouldn't go anywhere else. Martha Galloway

• D

  Danelle Skartvedt
  1

  Very difficult to work with. Too many women and too much red tape and excessive rules.

• L

  Lillie Morgan
  5

  When I came to Azle in 2000 I went with Compass bank and stayed with them because my son banked there,. and they were ok. After time I began to notice little charges I did not request. and every time I opened my statement there was a new fee or change. I checked out all the different banks we have here in Azle and decided The National Bank of Texas here was the best. The bank personnel are always friendly, helpful and seems like they go out of their way to help you. I would not hesitate to recommend them to anyone looking for a home bank