The McClanahan Group - Mortgage Loan Originators, Willow Bend Mortgage (NMLS #208810, #432176) W Plano Pkwy, Plano

The McClanahan Group - Mortgage Loan Originators, Willow Bend Mortgage (NMLS #208810, #432176) Reviews

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  Zachary Van Duyne
  5

  Randal and his team were fantastic to work with! My fiancé and I had a bit of a unique situation where our original lender was unexpectedly unable to complete service on our loan, and Randal picked up the ball, ran with it, and got us closed on time and with no hassle. Logan's video updates at the end of each week were a great way of keeping us on track and informed as first time home buyers, too! Above all else, Randal was remarkably responsive throughout the process to calls, texts, and emails. Altogether, they made both of us feel valued as clients in a way that is rare in this day and age. I cannot recommend them enough!

  Response from the owner

  Thanks!! It was a joy working with y’all! So glad you enjoyed the fun weekly video updates and felt constantly informed. We’re always here as your lender for life!

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  Katerina S
  5

  I was a first-time homebuyer and was very nervous about the whole process. To say that The McClanahan Group made it painless and seamless is an understatement. The team is stellar - responsive, quick, thorough, very professional! I don't have enough words to describe how positive my experience was. We were scheduled to close on March 28th, but the team made it happen 10 days earlier! Without a doubt, I would recommend Randal, Logan, Amy and the team to anyone who is looking to buy a home or a condo. Thank you very much guys, you made my dream come true!

  Response from the owner

  Your words are as kind as you were throughout the whole process. It was a joy to work with you as well. So glad we could make the loan process painless and seamless for you. CONGRATS

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  McKenna Kim
  5

  Randal, Logan and the entire team at Willow Bend Mortgage were a dream to work with. This was our first time buying a home, and they made the process a perfect experience for us. I would, and will, recommend anyone I know who is buying or building to Randal and his team. They were patient, informative, quick, responsive; overall 5 stars does not seem like a high enough rating to give. Thank you for getting us into our dream home quickly and painlessly!

  Response from the owner

  Ahhhhh, thanks!!!! This makes us SO HAPPY. It truly was a joy to work with y’all :). As your lender for life we are always here for you guys. Enjoy the new home!

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  Kristin Del Mul
  5

  The McClanahan Group was fantastic to deal with and we especially appreciated our loan officer, Logan Greenfield, and how he went above and beyond to explain the process to us, answer any and all questions we had and kept us up to date on where we were in our loan process. We couldn't be happier with how the process went. Everything was handled in professional and efficient manner which made us feel confident and secure in our decision to process our loan through The McClanahan Group.

  Response from the owner

  THANKS Kristin! It's an understatement to say it was a pleasure working with y'all. Thank you for taking time to write us such a thoughtful review. We are always thankful for these :)!

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  Torri
  5

  Randal and his team were fantastic! Randal went over and explained everything I needed to know so clearly. My credit score was just a couple of points away from being able to get the best rate available and Randal told me exactly how to bump it up a few points quickly and it worked 100%! The entire teams communication was fantastic, never was I left feeling like I didn't know what was going to happen next and what was needed from me and by when. Randal goes above and beyond to be accessible each time I had a question. He also went out of his way to call the listing agent each time I submitted an offer to let them know how qualified I was and would be a safe and smart choice for the seller. In this market I know that personal added touch of his really helped me! I could not recommend Randal and his team any more highly, I am so glad that I chose them!

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  Jason Simien
  5

  I worked with Randal on a VA home loan and couldn't be more pleased. Randal was very straight forward with me and didn't make any promises he couldn't deliver. I shopped multiple lenders and eventually ended up back with Randal. Randal even showed up to closing, which we weren't expecting. Randal and his team are top notch and will exclusively be my lender of choice going forward!

  Response from the owner

  THANKS Jason!!! We really appreciate you taking time to write your review. So glad you felt well taken care of. Enjoy the home!!

• K

  Kathie Smith
  5

  Our experience with The McClanahan Group was exceptional! It was by far the smoothest, easiest closing we have ever had and that was due to the amazing communication and follow up demonstrated by everyone in the group. I wouldn't hesitate to work with The McClanahan Group again and will definitely recommend them to family and friends.

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  Marty Pasieka
  5

  Randal was very professional with my refinance process with our home. He was very expeditious with all of our questions as well. I would highly recommend Randal for your refinance needs.

  Response from the owner

  That means a lot Marty. You guys were great to work with and we are always happy to help. Hope your 2022 continues to be better and better :)!

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  Chris Carreker
  5

  Great experience with Randal and his team. Responsive, good communication, friendly, and proactive. Very happy that we worked with this team.

  Response from the owner

  So glad Chris!!! It was a pleasure working with you. We are so excited for you and for your new home… Enjoy!

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  The1andonlyMrE
  5

  This is the second time I have worked with Randal and his team. The skills that this team brings to the table made the process as quick and easy as I could have hoped. They were courteous, quick to answer/respond, took the time to answer each question thoroughly, and involved us every step of the way. I can appreciate the hard work they did for my family and would highly recommend them to anyone.

  Response from the owner

  Thanks so much Russ! It definitely takes a team and we’re glad you felt well taken care of. CONGRATS on the new home!!!