The Federal Savings Bank University Plaza Dr, Hackensack

The Federal Savings Bank Reviews

• M

  Maureen
  5

  This was our second time working with Michael Adler and his team and it was another great experience. Michael is thorough, responsive, and an all around pleasure to work with. We have recommended him to our friends and family and if we ever buy again, we will absolutely reach out to Michael. Thank you!!!

• D

  Duvenky Azor
  5

  Michael Adler was great. Used him for my mortgage and a refinance. He was a pleasure to work with. Smooth process from start to finish. Highly recommend. Gets the job done

• B

  Bharti Jain
  5

  Michael Adler was a pleasure to work with. Michael was very professional at all times, keeping me aware of everything that was happening, If I had any questions, he was always available to answer. This was my first home purchase, I didn’t know much about the process, he made it very easy to understand the things I had questions about. I really enjoyed working with him. I would recommend him to my friends and family who are looking for purchase/refinance.

• P

  Physics Burns (Raymond Burns)
  1

  Worked with Michael Adler: PROS - Very responsive to emails and calls. Will get back to you in minutes if he isn't off for the day - He was able to lock us into a rate we were very happy about CONS - Constantly over promises and under delivers - Tries to do everything so quickly that he overlooks big and small points, that eventually need to be corrected. It's almost like he ends up sprinting in circles. - Hot mess: Completely unorganized. I can't even begin to list the amount of huge and small things he has said about my case that were just wrong. SITUATIONS - Mike said he could close in 30-40 days, or even sooner, depending on how responsive I was as the buyer. Because he said that, I made sure to always send him what he needed minutes after he requested it. We worked with him for 83 days. I had the pre-closing paperwork in my hands, but on the day that we were set to close, everything fell through. - Half a month working into the loan, Mike suddenly realizes this is a 3 family house and can't get us the conventional loan he promised and tells me we need to go FHA. Then he blames me for not telling him, when I clearly did. This no longer became shocking as he would constantly get things wrong about the case, both big and small. - Mike was so far behind the deadline that my lawyer, realtor, and I had to take turns each day and check up on him and make sure he would get done what he promised. He probably made over 10 promises of when something would get done. I'm honestly not sure if a single thing was ever done on time. - We spent thousands of dollars working on the seller's property because of what the FHA appraiser demanded under the belief that we would close any day. We finally got the pre-closing papers to close, and on the actual day that we were set to close, everything fell through. There were so many extra fees that we had to pay because we were completely blindsided by things falling through and we were not made aware that there was any kind of issue at all. - Ultimately the deal fell through because the bank didn't even accept its own appraisal. Mike never even hinted this would be an issue as we continued to pour our money into the property. - Thousands of dollars spent and 3 months later, we have nothing, but a sorry from Mike. - This may seem like a long list, but sadly it's just the tip of the iceberg of what I could have written.

  Response from the owner

  Hi Physics, We regret to hear you had a negative experience with us. We would like to look into this further on your behalf. To best investigate, could you please email us your full name to [email protected] Thank you, Customer Support

• M

  Moises Ulloa
  5

  Outstanding people and offerings. Highly recommended.

• S

  Susan Oppong-Harvin
  5

  Great working with M. Adler and his team A+ service and outcomes.

• Z

  Zalmy Mintz
  5

  Michael was a pleasure to work with from start to finish :)

• F

  Fidelis Kuteyi
  1

  Waste of time , racism. Be Aware.