Team Piero Cornejo Leesburg Pike, Vienna

Team Piero Cornejo Reviews

• C

  Christopher Flores
  5

  Debbie is great to work with! She is quick to respond and always happy to help. Highly recommend!

  Response from the owner

  Thank you for the review, Christopher. Glad we were able to help you.

• R

  Rodrigo Parada
  5

  Piero and Debbie were lifesavers. I was impressed by the team's professionalism and rapid communication to all my questions and concerns. I would definitely recommend this team for any home purchase or refinance. Even during a pandemic they made this process so easy for me. Fantastic work!

  Response from the owner

  Hi Rodrigo, thank you so much for your kind review! It was a real pleasure to work with you.

• R

  Ruo Na
  5

  I have heard people say all sort of ugly things about Home loan company but my experience with Alterra Home Loan as a first home buyer was super stress free. This guys actually care about you and that's what count for me. They made my buying experience super easy and are always there to provide support in their capacity. I was assigned an excellent and knowledgeable loan officer Moji Salako. She is the best ever. Thank you Alterra home loan for making my first home purchase a wonderful experience.

  Response from the owner

  Hi, thanks for rating us with 5 stars! Glad you had a satisfying experience.

• C

  Clifton Jackson
  1

  If I could give them a zero I would. In a stacked home buying deal with 4 homes and families dependent on Alterra closing their loan, there was no consideration for the families impacted by this transaction. Throughhout the process, there was very little communication from the loan officer and branch manager Piero Cornejo. Closing dates changed 3 different times due to Alterra processing the documentation late so lives shifted for each family involved just 2 weeks before Christmas. When it finally came time to close, the sellers drove over an hour in the cold rain, got to the title company and the closing dates on all of the documents were wrong so the loan didn't close.The seller ended up just giving up. When closing dates were missed due to Alterra not processing loans in the promised amount of time, very brief 1 sentence, non-commital explanations were provided by Mr. Cornejo with no apologies. In fact he told my realtor that families impacted by his lateness are not his problem. Just VERY VERY VERY bad business. Run far far away from this company. Interactions with this company have been an absolute nightmare that I wish on nobody in the homebuying process. All realtors involved stated that this by far the worst real estate transaction they have experienced in their multi-decade careers.

  Response from the owner

  Hello Clifton Were you our customer? Did you ever try to get a loan with us? Your name doesn't show in my data as customer

• F

  Femi Akingbasote
  5

  She is always available, ready to explain in details all the processes and procedures. Very patient, even work during a winter warning, snow emergency. She has over 100% exceptional customer service. Thank you for making our dream come true. My 8 year hold daughter is also praying for you.

  Response from the owner

  Thank you so much for your words

• A

  Amy Phucas
  1

  It’s unfortunate that I even have to give them one star because no stars is not a option. These people put 3 families upside down! Approved a loan then one day before closing at 3pm find a mistake putting all of us in a horrible spot. My family being the sellers. All of utilities were shut off, house was packed up, ready to move with less then 24 hour notice. We have to put our home back on the market and pay the mans mortgage that we are buying from because he already moved out. With this all being said; once they delivered the news knowone has been able to get in touch with them. They don’t know what they doing!

  Response from the owner

  What is the name of our client that we did not provide good service? We strive to provide the best service possible and sometimes there are circumstances that are beyond our control which result in unfortunate situations. I would really like to discuss this with you; please call me directly at 703-899-7972, my name is Piero Cornejo and I am the Branch Manager.

• M

  Mark Griffiths
  5

  All of the staff were very helpful to me. In particular, I'd like to single out Debbie as she went above and beyond the call of duty. I'd definitely recommend this place to anyone!

  Response from the owner

  Mr. Griffiths, we are very happy with the outcome of your process. Debbie handles every case with great passion and dedication. Thank you for such a wonderful review and your kind words!

• B

  Brenda Vidalon
  5

  Thank you very much Piero for your help and patience and with very hard work we reached the goal. Thank you so much to your team Debbie and Ismael very kind and patience.

  Response from the owner

  Thank you Brenda for your kind words. We couldn't be more happier for the results obtained!

• L

  Lennis Landaverde
  5

  she a good job excellent work helped me throughout the process for loan step by step

• A

  Angelica Miranda
  5

  We are so glad that we get our dream house thanks to Piero Cornejo and his team.

  Response from the owner

  Thank you Angelica for your kind words. We are so grateful to have been a part of this very special process.