TDECU Port Lavaca W Main St, Port Lavaca

TDECU Port Lavaca Reviews

• A

  Anthony M.
  2

  ATM rarely works the way it should. No urgency from the workers. Had to go back in person to get my debit card two weeks after opening a checkings. Going back to Wells Fargo.

  Response from the owner

  Thank you for sharing this feedback. You should always be able to count on us and your experience is not up to our standards. We will share your feedback with the appropriate teams so we can make the required improvements. In the meantime, please feel free to email us at [email protected] if you would like to discuss further. We appreciate the honest review and hope that we can earn back your trust. - TDECU, Your Credit Union

• M

  Melissa Frazier
  5

  I love banking with TDECU, they have excellent customer service and great banking options.

  Response from the owner

  Thank you for sharing your feedback! You can always count on us, whenever you need help. Thank you for being a TDECU Member! - TDECU, Your Credit Union

• D

  D Owens
  1

  This is the worst customer service I have ever encountered at any TDECU. This branch has single handedly caused me to seek other banking options. You will wait 30 mins to an hour every time. They have hours posted, but close before the hours on the window. I love my tdecu in lake jackson. This place is far from what it should be. Hopefully someone can show some interest in customer service one day. Sadly disappointed every time.

  Response from the owner

  Hello David, Thank you for reaching out to us and we apologize for your negative experience. Our Members are our primary focus, and we strive to provide excellent service. We would like to know more about what has happened and look into the matter further. Please reach out to us via email at [email protected] or via Facebook Message at: https://m.me/tdecu with any additional detail, your contact information, and the best time(s) we can reach out to you. We will be keeping an eye on our inbox.

• R

  Richard Rivera
  4

  I like that your cash, and check deposits post to your account immediately. If your check is a large deposit, you may have to wait a day or so to have all your funds available to you but it's still one of the best banking institutions around.

• M

  Mary Jane Dabelgott
  5

  Competitive rates and services! Knowledgeable, supportive, kind, friendly staff!

  Response from the owner

  Great service and great people is what we are all about! We truly appreciate the kind words. Thank you for being a TDECU Member! - TDECU, Your Credit Union

• o

  omar canales
  1

  It says the drive through opens at 8 a.m. its 8:20 and see people inside but still not operational

  Response from the owner

  Hello Omar, thank you for reaching out to us and we apologize for your negative experience. Our current hours are available here on Google and at TDECU.org. Our Members are our primary focus, and we strive to provide excellent service. We would like to know more about what has happened and look into the matter further. Please reach out to us via email at [email protected] or via Facebook Message at: https://m.me/tdecu with any additional detail, your contact information, and the best time(s) we can reach out to you. We will be keeping an eye on our inbox.

• B

  Byron Perez
  5

  Excellent bank, good attention. Friendliness in its entirety .. I recommend it 100% ...