Port Lavaca Ford TX, Port Lavaca

Port Lavaca Ford Reviews

• C

  Cassandra Austin
  5

  This is the only place I'll go to buy a car! Every time I get a new vehicle I leave feeling like I actually got a deal and didn't get ripped off! Everyone in the office is accommodating, professional and extremely courteous! Ask for Luke or Jacob and I promise you won't be disappointed.

• A

  Aaron Taylor
  1

  my only problem with ford is one certain service writer who can’t stop talking long enough to listen and even after I lose patience with this person who then tells me that he doesn’t want my money. Last time I checked that’s Ben’s dealership. I’m happy to take my business elsewhere since my money is no good there.

• D

  David Lozano
  5

  I get my new Ford serviced here. They are all pro and don't pressure you into up selling a service package but still recommend what your vehicle is scheduled to have per the manufacturer recommendation. Call ahead they are consistently booked solid. They are real professionals

  Response from the owner

  David, no words needed for us to completely understand it was a mission accomplished for us. We know you're happy, and that makes us happy. Thank you.

• D

  Dan Borak
  1

  A great place for exercise because all you get is the run around. I dropped my truck off for service and was told it needed a new engine... My engine was under warranty but they told me it was not covered. I took the truck to another dealership and they replaced the engine under warranty.

• m

  midnight gacha love
  4

  Wonderful service and attention. We have been searching for nice truck and thanks to the professional courtney and personal attention we have chosen here to buy our final truck purchase.

• R

  Robert Parker
  5

  Had my car serviced today, and they were very quick and friendly. Nice clean service area as well. After they finished, they even washed the car, which was a nice touch.

• H

  Hilda Trevino
  1

  Worst ever... goes to show service department checks your vehicle says it’s one thing then that doesn’t work ty something else that doesn’t work. Stop guessing and taking the customers money. And to top it off supposedly helped with transport sertvice for delivery. Waited all day and never received a phone call or my vehicle What a waste of time and money where they can’t even help Steve the manager promised and after calling to get status update no more response because they left for the day. What kind of BS is that

• T

  Tayler Sons
  1

  After purchasing a 70k truck we had tires and a leveling kit added. They promised it would be done Wednesday then I got a text letting me know it wouldn’t be worked on until the next day. I was then told it would be ready by noon the next day. I was not updated unless I text my sales associate who seemed to be all to comfortable with his position and disregarded that life outside of the sales floor exists. His texts were always short and seemed all to ready to pawn us off. When I finally got the text to pick up the truck it was after 4 pm FRIDAY and pouring outside. My son had the flu so I was driving to the dealership with a child throwing up in the back seat and upon arrival had to move belongings in the pouring rain while the sales associate ,Ruben, went back inside. It was clear he made his “sale” and was washing his hands. A demonstration of the vehicle and its features/ functions/ benefits were never provided. The management team are intelligent and seem to be customer advocates, which is the only plus about this experience. They respond quickly to any issues that arose during/ after the transaction. Luke and Ami were pleasant to deal with and professional. At the end of the day, a buyers time and not over promising and under delivering should be a sales associates first priority.

• D

  Derek L
  1

  Had an appointment to get my oil changed and still had to wait over an hour for them to begin working on it. They wouldn't give me a loaner vehicle so I was late getting back to work. Do not get your vehicle serviced here unless you have all day.

• W

  Wesley Melendy
  1

  I would not look a buying a vehicle from here. I email ask for more information never got a email back then called and the sales lady said she call me back never did do I called back left a message never got a call back. So I would never tell people to buy from here I tell then to go some were else to buy because these dealership does not have custmer service in mind.