TD Bank Centre St, West Roxbury

TD Bank Reviews

• G

  Google User
  1

  Juan and the Store Manager were helpful but their over the phone representatives when dealing with unsatisfactory services or services not rendered are not very detail oriented. I followed up consistently to address an issue and went on for months.. Needless to say the issue did not get resolved... TD bank didn't care that I banked with them for about 8+ years.. So obviously another institution which is obviously not "Americas Most Convenient Bank".

• M

  Melissa Gatlin
  1

  I was banking at TD Bank West Roxbury today. I have never been so disappointed and disrespected at any of the other location. I was waiting to be seen by customer service. I was ignored, by both person that were in their office. One man was on the phone the whole time I was waiting to be seen. The woman so rude she never acknowledge my presence. She went as far as to pass a card to another customer over my head. There is more but space will not allow me to tell my story. I would like to know what happened to the customers come first.

• D

  Dylan Hicks
  1

  Had a terrible experience with TD banks phone service while I was trying to get my online account back up and running. I had to go in person to a location near me. The service was slow and rude. I was told I had to wait for a manager and then proceeded to wait 20 minutes while she sat in her office alone. Extremely unhappy with this unprofessional service.

• E

  Erica Golbranson
  5

  I'd been thinking about switching to TD for quite some time, and I am so glad I did! My only regret is that I didn't do it sooner. Clive was an absolute sweetheart and seemed genuinely excited and grateful to have a new customer. They also gave me a big bag of dog treats for my new puppy. TD of West Roxbury definitely has a new loyal customer.

• R

  Robenson Escarment
  1

  This is the worst bank that I ever had to deal with. If you want to waste your money. This is your bank. Now the people at this branch. Their nice people, but as a company no. I hate that I had to leave this review, but I'm just sick and tired. Trial run over

• B

  Brian Rivera
  5

  My banking specialist, Juan, was incredibly helpful and nice. Helped my open an account and explained everything to me step-by-step to make it easy for me to understand.

• P

  Patrick
  1

  Mickey was great. The bank itself is exploitative with long holds on deposits and ridiculous overdraft fees.

• T

  Tanya Edwards
  5

  Had an issue with a large deposit and Brian at TD worked to resolve it quickly.

• Z

  ZEE Correia
  4

  My banking specialist, Juan, is amazing and knows exactly how to help me. Good job!

• S

  Steeve Saint Louis
  5

  Elio always provide good customer service, all the staff is awesome