TD Bank Central St, Lowell

TD Bank Reviews

• P

  Petra Zion
  1

  Very nice employees but NEVER get money from the bank automate. The machine will eat your card and not spit out. It was said the automate will destroy the card. We experienced this twice in only 1 week. We were considering to change our bank to TD Bank but decided not to do so after this experience.

• l

  l v
  2

  Although the staff were very nice the wait time for customer service at a desk is a bit much. Waited just about a half hour for a replacement debit card only to leave before even getting it because it was my lunch break. With 2 open tellers available to help and neither one of them offering to help.

• V

  Venessa Womack
  5

  Theee BEST customer service! Hands down , I’m not even from the area. I NEVER LEAVE REVIEWS! On anything! But when going to the bank makes ur whole day and u still leaving with only 8 dollars in your account. But STILL just had a great experience yaaaa . I loved it that much 😂🤣

• M

  Matchmantis 72
  5

  I went to set up a account and i had no problems i was in and out within a hour max. 10/10 for customer service the only thing i don't like about this bank is that it doesn't have a drive thu ATM but it does have a walking one so i guess its fine.

• P

  Pat Rodgers
  1

  Slipped on ice outside of street level entrance, staff was apathetic. Worked with a teller who's name starts with E, who I'm presuming is new who smirked at me when I told him I fell. He and the person helping him also managed to get the name of a business I was writing a bank check for wrong despite it being written out in plain-text for them. I love TD bank and I've used them since they bought out Commerce bank where I'm from, but I won't be using this branch again. All in all, be careful at this location, they don't salt the sidewalks or care if people slip. Very disappointed in the staff at this branch, your Boston associates are more polite and friendly

• F

  Frank McDermott
  2

  2 times now i tried to deposit money in this bank to my acct. a 2 min transaction that took 25 minutes due to the bank not having updated equipment and scanner, therefore i took back the cash and check and went to another bank and had no problem...went to atm to deposit a check at TDBank and it kicked it back saying my acct was wrong and ate my card...terrible service. I am going to delete my business from this bank.

• K

  Kay Hak
  4

  My first time here and the people are great! Great customer service people here are friendly they were able to help and solve my issue that I been having...esp Lorena she was so helpful she was able to resolve my issue that I been having I'm glad I came to this location way better than the one on westford st

• P

  Pierre Delecto
  1

  Management was very rude and disrespectful. It was not a fun visit and I don't look forward to ever going back. Terrible customer service.

• D

  Dan Perry
  1

  Management was rude and very unhelpful she should probably treat potential customers a little better with a little more compassion instead of being rude an volatile

• B

  Bombastic Lova Lova
  5

  This td bank usually has $5 in their ATM. NICE