TCU Northpoint Ave, Huntington

TCU Reviews

• N

  N. A.
  1

  This credit union, as a whole, is ridiculous. No one answers the phone, the call center gives wait times longer than 5 minutes (normally 25-35 minutes), none of the tellers seem to know the answers to any questions, you get different answers every time you call. My experience with this credit union has been anything but pleasant. I have nothing nice to say about my experience. This isn't my one and only experience prompting me to write a bad review; this is about my 5th bad experience with their customer service and I've had enough.

• D

  Diane Greuter
  5

  I have been a member for many years and have always had great service. The staff don't get to see me very often because I moved out of the county 15 yrs ago, but still treat me like family when I come in. Each time I've had a need, they have worked hard to make sure we're taken care of. I can't say enough about how much I appreciate JoDeane and the rest of the TCU crew!

• K

  Keith Hart
  1

  Most petty complaining bank I've ever had to deal with. I cant wait till im able to close my account with them.

  Response from the owner

  We obviously did not live up to your expectations, Keith. If you’d be willing to share your experience with someone on our leadership team, please contact us at [email protected] with your phone number and a good time of day to get a hold of you. Thanks.

• a

  a heare
  4

  The staff are wonderful here and always helpful!

• C

  Cicie Lou
  1

  7 year member. What a waste.