TCU Indianapolis

TCU Reviews

• D

  Debra Ayele
  1

  Debbie , the supervisor, for the downtown call center location is extremely rude and very cold. This person is why I closed my account with TCU. I will never do business with a company that employs people like her again!

  Response from the owner

  We apologize for your recent experience, but wanted you to know that we have forwarded your feedback to our Member Services Team for follow-up internally.

• G

  George
  2

  Awful customer service after 4pm. The person minding the bank is on a personal phone call and doesn't speak or understand English very well and he is excruciatingly SLOW!

  Response from the owner

  Hello, George. Thank you for calling this to our attention. We will make sure to share your feedback with a member of our Leadership Team.

• M

  Martell Springfield
  4

  I like it the man there was very professional I just have one question if the they’re close can I still come use the atm to deposit my check

  Response from the owner

  Thank you very much for taking the time to rate your experience with us! To answer your question, yes, the ATM will accept your check deposits. Thanks again, and have a great week!

• D

  Devan Gerald
  3

  barely even a bank. they couldn’t accept my cash and couldn’t pay my car payment for me what is even the point of the office being there lol. although the lady was very kind.

• A

  Anthony Simpson
  1

  0 Stars. DO NOT USE THIS ATM I GOT SHORTED 20$ THEY DID NOTHING

  Response from the owner

  Hello, Anthony. Just wanted to follow-up with you to let you know that we brought this issue to the attention of our Leadership Team as well as the ATM maintenance team to investigate. Thank you.

• L

  Leeway Myway
  1

  I was flirting with opening up an account bit after my very bland customer service experience at this place with the african guy I'll pass!!

• L

  Luke Kahren
  1

  They literally can’t do anything...no deposits, no withdrawals, no money orders, nothing. What’s the point?

  Response from the owner

  Hi, Luke. I'm sorry for the experience you had, but am at a little bit of a loss understanding what would leave you with this impression. Would you be willing to contact us at [email protected] and tell us a little more? In the meantime, I'll follow up with the team at our Pike Plaza Service Center. Thank you!

• d

  drekenne2061
  1

  Dont go here because they arent a full office and cant do anything for you

• A

  Ariana Milligan
  1

  Can't do anything why be inside meijer