Swop Shop S George St, Goldsboro

Swop Shop Reviews

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  Lucio Marty Martinez
  5

  Really happy I was able to find this place. I had searched all over for someone to help me order a Glock. The staff was friendly and went out of their way to help me find what I was looking for. Highly recommend this place if you're looking for a Glock.

  Response from the owner

  Thank you Lucio Martinez for your review! We appreciate your business and we look forward helping you with your shopping needs in the near future.

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  Marc Lovick
  1

  If could give this establishment no stars, it would definitely deserve it! On July 1st 2016 I went in looking to purchase a tv smaller than 32 inches. I had been to trade - it and the other pawn shops but couldn't find anything that I liked. They had a few 24 inch tvs so a Latino lady approached me. She was very nice but told me that if I wanted to get the special price marked on the TV I would have to pay cash. Seemed kind of strange to me but ok. One of the tvs had a stand that looked like the lightest breeze would blow it over. The other was a brand that I had never heard of. The third was a vizio marked 129 on the sticker but had a 99$ tag next to it on the shelf. I was told that the tv did not have a warranty or a remote, which was fine with me. I asked for a better price on it because of the remote issue. A blonde lady standing behind her with her arms crossed like she was the bouncer at a nightclub said "No it was already discounted at 129." I stepped away to make my decision and pulled out my phone to Google the going new item price.... I was appalled when it came back as 119$ from Walmart. When I brought this to the attention of the employees, I was told "well with tax it will be 139$ so at 129 your still saving 10$." I then told the lady yeah but then I'll get a remote and a warranty. She looked at me like I had just called her a bad name and said in the rudest way possible, "well you should definitely go to Walmart then, bye." And rolled her head. I work hard for my money and I don't make a whole lot of it, so yes I am always looking for a deal, but I have never been marginalized and dismissed like that woman did today. I am a barber in town, so you can guarantee that I will tell everyone I talk to about the rudeness and unprofessional ism that I experienced at this establishment. I wonder exactly how they have remained open because it isn't for their winning personality or willingness to negotiate a fair price. DO NOT EVER GO HERE!! Make the trip to greenville, raleigh, or fayetteville, you'll be treated with a LOT more respect!!

  Response from the owner

  This review is not about the Swop Shop. We do not have a blonde headed lady that works here and we do not have a Latino lady that works here either. The other thing is we do not have any 24" tv's in stock either. This review must be about Trade it because they do have locations in Greenville, Raleigh or Fayetteville. We have only one store and we have been in business since 1970 and we been voted the best pawn shop in wayne county for the last 4 years.

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  Ralph Myers
  5

  Done beisness with this place for many years as well doing beisness as I type paying off a layaway,I read a few review's as I sometimes do ,I was taking back by what I read .I've been in and watch them interact with people of all walks of life as well as if different nationalities,Ive never myself ever witnessed myself anything but pure professionalism myself.on the note of not being able to pay on a pawned item that isn't YOUR'S,I've never tried so I'll let the professional,s answer that ,which I assume you got your answer.im just speaking to the way this shop has always treated me ,as well as others in the store in my presence witch was very friendly and respectful.not choosing sides but when I see something that has a degree of being not WRIGHT,I'll speak out on it.if you believe you where wronged in any way ,I can personally tell you the owner,and a few more in there I no first hand would have made it WRIGHT!!!! Best pawn shop not only in Wayne county ,but I've always thought the best I've done beisness with,,,HANDS DOWN

  Response from the owner

  Thank you Ralph for you review. It is our goal to treat all of our customers with respect and professionalism. Unfortunately some people do not understand our policies and have come here to write bad reviews. However we do plan to continue to treat each and every customer with the same respect and enthusiasm. Thanks again for this positive review and we look forward to doing business with you again in the future.

• S

  Shane Chase
  5

  I HAD A GREAT EXPERIENCE DEALING WITH THE STAFF AS WELL AS THE OWNER. THEY ARE THE BEST WITH PROFESSIONALISM AND ANSWERED ALL MY QUESTIONS AND CONCERNS I HAD ABOUT A PURCHASE. THANK YOU SWOP SHOP!

  Response from the owner

  Thanks so much for the review, Shane Chase! We really appreciate your business and look forward to serving you in the future!

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  Michael Edwards
  5

  My go-to FFL! Friendly people and quality service. Will definitely continue to do business here, and I would highly recommend them to others.

  Response from the owner

  Thank you Michael for your rating, and we appreciate your business!

• A

  Aiko Ame
  5

  Staff was very friendly and attentive!! They were well informed and made sure we were aware of all discount opportunities- they just made some regulars.

  Response from the owner

  Thank you Aiko for the 5 Star rating! We really appreciate your business, and thank you for shopping with us.

• s

  scooter Ford
  5

  I purchased a vintage shotgun form them at Dixie gun and knife show at state fairgrounds on 1-20-19 awesome gun great price and great folks. Definitely would enjoy doing business with y'all again

  Response from the owner

  Thank you Scooter for your purchase, and also thank you for your rating.

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  Lj Manley
  5

  Yes that is a great and friendly place to do your transactions and meet friendly folks and they are fair to everyone comes in there place and I recommend this place to everyone around this area and if you are from out of town, stop by

  Response from the owner

  Thank you LJ Manley for your review! We appreciate your business and we look forward helping you with your shopping needs in the near future.

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  Audrey Steers
  5

  Swap shop has great prices and courteous staff. Well stocked and a wide variety of products. This is my go to place

  Response from the owner

  Thank you Audrey for the review, we really appreciate it and we appreciate you as well. Thanks for shopping with us.

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  Matt Jarrell
  5

  Awesome store. Great experience. Very friendly people. Definitely recommend to anyone.

  Response from the owner

  Thanks so much for the review, Matt Jarrell! We really appreciate your business and look forward to serving you in the future!