North Carolina Community Federal Credit union Ash St, Goldsboro

North Carolina Community Federal Credit union Reviews

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  TheAlpha Wolske
  1

  This is by far the worst bank i have ever dealt with!!!! They dont even deserve one star!! I have called and called to try and get a credit card debt settled out so it can get off my credit history and nobody ever answers my calls and when i finally go up there they tell me that they cant settle it out unless it goes to a third party early they dont want any of their money back or they would at least try to work with me to pay off that debt

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  Elijah Lopez
  1

  Awful bank, never anyone available, no one answers the phone nor returns calls, and worst of all they are dinging my credit negatively for a CHECKING account I CLOSED almost 2 years ago. I never had a loan or credit card with them and they’re hitting my credit saying I owe them a negative balance? I would tell anyone to beware of these scam artists. Worst customer service and worst experience ever banking. If I could give -5 stars I would.

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  Tristen P
  5

  Fantastic home buying experience! Cynthia Minchew, our loan officer was courteous, understanding and so helpful throughout this entire process. She was always available, whether through text, email or over the phone. She was with us every step of the way and even attended our closing. I can't say enough about how awesome she made our home buying experience. We would recommend them over and over!

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  Linda Ferrell
  5

  Best bank in area. Military paperwork is always slow. Don't blame the bank. People are kind and in 15 years, have spoken to one person that seemed tired and gruff...everyone else has been wonderful. It might not have all the bells and whistles that larger banks have, but when I walk in or call, I know the end result will leave me happy. A smaller bank requires some give and take. In this ME world, everyone wants everything Now, this minute. This bank is one of the best for handling those folks. I understand they are doing fantastic for a smaller bank. I had much rather do without (although their services seem to be in line with all larger, uncouth banks) a few services and feel like my bank cares about me. And, they do. They are a swell bunch of folks. Human error might occur occasionally, but last time I checked...no one is perfect. Best bank ever!!

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  Erin Fonseca
  5

  Great customer service and highly competitive rates. We got a very low interest rate on our mortgage that none of the other banks could match. They were also very patient with us as first time home buyers. I would recommend the for any of your banking needs.

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  Jerry Artis
  1

  I have with this bank for more than 30yrs service was great up to 10yrs ago then my funds started to get mssingfrom my account, every time I inquired about my account missing funds I was told a bunch of lies. They don't even care that they have a two star rating.They use to be six star.they can't put my funds in the right account each month. I was told to keep a check myself each month to see if my funds where in the right account andthis a bank never heard of such fooliness.yes I know what you are saying, working on it.

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  melvinsr50
  1

  No Lobby service now or planned anytime soon! It's been more than nine(9) months. A very bad experience with Auto loan program. I paid off the vehicle last year, and I still haven't received the title. I had to do missing title app thru DMV when it was all said and done, BAD BUSINESS!!!!!

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  Alison Long
  1

  I have been banking with this Credit Union since 1997. They continually charge high prices for checks, are always lagging in modern day internet online services and have very little to no customer service at their locations, through the phone. I STILL have to send a copy of my DL and a letter every time I move, military mind you, and do it snail mail. I received a recent letter stating they would charge me $15 if I didn't respond with change of address in 15 days because they had returned mail. This is after they do nothing for ATM fees, charge an arm and leg for checks, have very little to no one available on the phone and just ancient in banking practices. I would switch all of my money to USAA if I could but am stuck with a direct deposit with them. They serve the military but if you don't live in NC anymore, you are out of luck with any kind of modernization or services. I don't think they should be allowed on base, if they are still on base. They offer me nothing for banking with them for 20 years but a letter threatening to charge me $15 for a returned mail notice..which again, I have to update my mailing by photocopying my Drivers License and sending it to them snail mail.

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  Julie Cress
  2

  Friendly tellers never a problem .Now closing my account after moving to another state has been a 3&1/2 month nightmare .Not impressed with this credit union behind the scenes employees .

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  Leo Becker
  5

  Excellent customer service resolving a self induced problem with on line account. Always helpful and eager to help.