SWBC Mortgage Miami Sw 77th Ave, Miami

SWBC Mortgage Miami Reviews

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  Guido Spacagna
  5

  What should I say….without Aniceto, Susan and the team around them our home would be impossible, they did everything to make our dream comes true, responding any text and any of our calls for any concerns. I would highly recommend his team!!! The best people you want on your road to purchase home! Thank you so much!

• G

  Guillermo O Requena
  1

  Mr. Taylor Id# 258177 is by far the most unprofessional and unsupportive customer service representative I have dealt with. He showed zero respect while responding to my needs. He should definitely leave the position. SWBC should listen to our conversation record and I guarantee that the company will be ashamed of the treatment their customers receive. I will do anything in my power to escalate this situation.  No one should be treated the way this person did. The arrogance and hostile tone he use to talk to us is unreasonable and intimidating from a company representative.  I am opening a formal complaint to BBB. He will be the reason why I am leaving SWBC.

  Response from the owner

  Hello, we’re sorry to hear about your experience with SWBC Mortgage Corporation. We have escalated the issue to our mortgage servicing team and someone will be reaching out to you directly to help resolve your issue. Please let us know if you need anything else and have a good day!

• T

  Thor’s Hardware
  5

  These guys are great and get loans done quickly and they also get harder more complex loans done! Worth working with!

• A

  Anadalys De Armas
  5

  Excellent customer service. I am using their service for a long time and all my clients are very satisfy as well.

• G

  Guillermo Requena
  1

  It's impossible to speak with one of their phone representative, they never answer the phone and sometime they even hang up the phone. I had call several times and always spent at least 30 minutes on the phone. Unreal service.

  Response from the owner

  Hello, we're sorry to hear about your experience with SWBC. We value your feedback and would like more information to help get any issues addressed. Please email [email protected] with details of your experience along with a good contact number and email. Thank you!