Surrey Bank & Trust N Renfro St, Mt Airy

Surrey Bank & Trust Reviews

• M

  Marlen L
  5

  This is a great bank to do business when it comes to loans 👏🙌. I HIGHLY RECOMMEND anyone to go with Surrey Bank & Trust ! Jon was so great from start to finish and Bill was so great as well. They answered all of my questions and concerns and suggested so many plans to me. Jon was on the top answering my questions and helping me out. Bill was there to suggested a good plan for my commercial property. They are there foe you!! Thank you so much very friendly staff and very honest.

• j

  joseph griffin
  1

  Never could activate my business account card. Pete the CEO even lied to me. Staff was unfriendly and insubordinate. I feel horrible about my dealings with this bank. Still have account but pulled everything out but $20. Can't image someone actually being treated right due to how bad I was treated. Your invisible to these people.

  Response from the owner

  We are sorry for your experience. We would be glad to discuss this with you in person to help you remedy the situation. Please feel free to call us to schedule an appointment.

• L

  LiLPretty .
  5

  This bank is involved in a million dollar scam. Not saying they’re willing participants but they are aware of scams going on. I didn’t get much information from whomever answered the phone because she lied and said the account has been “compromised”. Somebody needs to be held accountable or at least responsible to prevent this from happening.

  Response from the owner

  We take our responsibility to protect our customers and their financial assets seriously. If you are aware of fraud or a scam involving your account at our bank, please notify us at (336) 783-3900 and ask to speak with our Deposit Administrator immediately. In the current environment, we are seeing a surge in financial fraud and we encourage our customers to be diligent in monitoring their transactions on a daily basis. We provide a number of tools to help customers protect themselves on our website, www.surreybank.com Should fraud occur, we have procedures in place to protect the customer from further losses and to help customers recover from the incident. Again, if you are aware of fraud or have been the victim of fraud, please contact us immediately.

• L

  Laurel Jessup
  5

  The most friendliest place with no non judgemental people and are very helpful! I miss Cindy but I still love all of them and all are so friendly and respectful. Great with kids and explaining financial needs to kids who want to open up a savings account.

  Response from the owner

  Thank you so much for your kind words, Laurel. We appreciate your feedback and your business.

• T

  Travis Scales
  1

  Open for a few hours on Saturday. Sadly not a reliable or trustworthy bank anymore. Any fee they can think of will be charged and they will OFTEN MESS UP your account. Could no longer rely on them and had to close accounts.

• T

  Ted Beaver
  5

  Surrey Bank is customer friendly, fast, and convenient I’ve been banking with them every since they opened.

  Response from the owner

  Thank you for your kind words. We appreciate your business.

• D

  DawG House Creation
  5

  A great local Bank for your needs.

  Response from the owner

  Thank you!