StarTex Title Company, LLC N Loop, Houston

StarTex Title Company, LLC Reviews

• L

  Linda Friedman
  2

  We closed on a sale with StarTex. Although the goal was accomplished, I would not recommend them. 1) The amount owed on the loan was in error by a sizeable around and we had to notify them that this was wrong. 2) The closing date was in error by a month. 3) The zip code was wrong on the first contract. 4) We requested power of attorney for our state notary 3 times, but they kept sending the wrong state in the POA. 5) When we received mail correspondence later, our street address was wrong. For a company that deals in important paperwork/contracts/binding legal documents, there needs to be ACCURACY, or at least someone proofreading or checking for errors. Some mistakes may slip through, but the homeowner should not have to work so hard when paying for this service.

  Response from the owner

  Thank you for bringing your experience to our attention and we regret that it was less than satisfactory. We’re known for delivering an exceptional level of service and your experience should never be the exception. We would greatly appreciate the opportunity to speak with you and address your concerns. If you would be willing to discuss this further, please contact us directly at 713-986-0698. Thank you, Paul Peters VP | Director of Residential Sales

• A

  Amanda Dockum
  5

  I have enjoyed working with everyone at this office. Everyone communicates well and puts service first. They make every effort to meet our deadlines and help our clients understand the closing process. I highly recommend this office as a Realtor.

• G

  Gracie Michalak
  1

  Sent a cash transaction on 11-22-21 they opened up title on 11-30-21 it is 12-23-21 and still not closed. Will not ever use this Title company.

  Response from the owner

  Thank you for bringing your experience to our attention and we regret that it was less than satisfactory. We’re known for delivering an exceptional level of service and your experience should never be the exception. We would greatly appreciate the opportunity to speak with you and address your concerns. If you would be willing to discuss this further, please contact us directly at 713-986-0698.

• D

  Davis Smith
  5

  Ms. Gina made my closing experience very smooth and special. She was very thorough with explaining every detail of the paperwork to be signed, which put me at ease. I would definitely recommend Star Tex Title to my family and friends...

• D

  Dierdre Lehman
  5

  StarTex, at the Ella office (Gina & Joyce), handled one of the messiest purchases I’ve ever seen in a professional and diligent way, going above and beyond the call of duty to ensure my clients could close on their first home on time! I will definitely be sending more of my clients there way!

• S

  Samuel Christy
  5

  A great closing experience! Very painless, everything was in order with no hiccups. Would highly recommend using StarTex Title Company for your title/closing needs!

• J

  Jason Light
  5

  Hands down the best title company I’ve worked with. The staff located at the ella Blvd location is always on point and two steps ahead. Keep on keeping on.

• C

  Celina Lane
  5

  Lovely people and a very peaceful atmosphere. Sandra and Gina are so kind- you can feel it walking in. Thank you both!

• T

  Todd Welch
  5

  Great place for Title work. Gina really knows whats going on and is very helpful with all my transactions.

• L

  Lena Brown
  5

  Very positive experience. Closing was simple and straightforward. Everything was explained to us clearly.