St. Louis Community Credit Union Gravois Ave, St. Louis

St. Louis Community Credit Union Reviews

• P

  Patti Lindsley
  1

  Totally upset with this credit union! My branch has always been open on Saturday morning. Went there today because I needed to withdraw a large amount of money just to find out they are now closed on Saturday. Tired of this place seeing at least 10 cars pull up needing to do business. ATM wouldn't work either! They have just lost my business. Closing my account Monday!

  Response from the owner

  All of our offices are not closed on Saturday. For those that are, we’ve extended our hours in nearby branches to help meet the banking needs of our members. Please visit our website for a complete list of our branch operating hours and locations. Thank you!

• J

  Jessica Melius
  1

  My car loan is through them. My husband changed over his card information because we changed banks. The woman instead of running the new card information, ran our old card information and it came back declined. They refused to take my husband's payment information to pay it , and want him to use a money order and deliver it to the branch. He went down there, the woman finally took his card information, and we thought it was all fixed. He got a phone call 4 hours later saying that they want him to deliver a money order to their office every month because it got declined before. It was the fault of an employee, so why are we having to waste time fixing it?

  Response from the owner

  We’re sorry that our attempts to assist you did not work out for you originally. Please call us at 314-534-7610 if you’d like to discuss the matter any further. Thank you!

• D

  Della Harris
  4

  I would give them 5 stars but for some reason everytime I try to use my debit card in the atm it always says: cannot read card. But it works everywhere else, like the SLC cu on Chippewa. PLEASE REPLACE THE ATM with the new updated version like they have at.Chippewa. The main reason we joined your location is because of it being right in the neighborhood.

• L

  Lawrence Driscoll
  5

  Always professional and pleasant. Inside and drive through

  Response from the owner

  Thank you for the great feedback! We sincerely appreciate your membership…and you!

• A

  Albert Davenport
  1

  Was with them for 26 years, finally got tired of being treated unprofessionally and them stealing money from me and moved my money to a more professional bank. Longevity of membership means nothing to this credit union.

• C

  Clay Eckenrodt
  5

  The online process of of applying for a loan was painless (been a member a few years now). I was contacted the following business day (today). And I was assisted via phone by samantha. The customer service is above all expectation. Especially during this stressful time. Thank you very much samantha.

• S

  Sandra Spencer
  5

  I have moved about 8 miles from the Gravois/Hampton Credit Union. I will not change to another because of the stellar people who give great professional care and personal interest at this Credit Union.

• D

  Delores Quasie-Woode
  5

  I worked with a teller called Marina. She was so joyful and was a delight to work with! It was Monday morning and she was cracking jokes, such a delight!

• M

  Mirnesa Brazeal
  5

  Best bank! I been at this bank for 8 years and Its my favorite bank I love the staff they are so nice and friendly.

  Response from the owner

  Mirnesa, thank you so much for the kind review! We appreciate your membership!

• A

  Amy O'Neal
  5

  Made it easy to open account. Very friendly, professional service. Happy to be a member.😁👊