SouthPoint Financial Credit Union N German St, New Ulm

SouthPoint Financial Credit Union Reviews

• L

  Legend Blaze
  1

  I’m always having problems with this bank and only been with them for 6 months. Either an error with my card or heavy lack of communication. In the process of closing down the account and going somewhere else.

  Response from the owner

  We strive to provide outstanding member service. We would welcome the opportunity to have further dialogue. Please feel free to contact us at [email protected] or call 877-794-6712.

• C

  Cody Thompson
  5

  I've been with Southpoint for 15+ years and recommend this Credit Union to a lot of people. They've been great to work with.

  Response from the owner

  Thank you for the 5 star review Cody and being a member of SouthPoint for 15+ years and of course recommending others too!

• O

  OG Heather
  5

  The employees are very professional and friendly. I especially enjoyed working with Andrea as she had a very kind and caring demeanor. Carissa, The Regional Service Manager, went above and beyond for me answering questions and consulting with her team multiple times to achieve the best possible resolution for me. Michelle, The Service Manager, has also been a delight to work with and very helpful since I opened my account with SouthPoint 3 years ago. I truly thank SouthPoint Financial Credit Union for working with me and for their friendliness/compassion that they give to their customers.

  Response from the owner

  Thank you for the kinds words Heather!

• D

  D J
  5

  I have been with SouthPoint for something like 8 years now, and they have been such an amazing bank/credit union. I don't have amazing credit but they helped me out when I needed it for a debt consolidation loan, after the big corporate banks had tuned me down. So I have stayed with them ever since. Everyone at all locations have always been very friendly and helpful.

  Response from the owner

  Thank you for the 5-star review DJ and staying with SouthPoint through the years.

• h

  holly rahe
  1

  I used to love this bank everyone was friendly knows who you are etc...but after the last 2 weeks of dealing with them and jumping through hoops to get them what they need they still cant have the courtesy of calling back when they tell someone they will beyond ridiculous. Will be closing my accounts and refinancing my loans through my new bank just to never have to deal with this kind of incompetence again it's not that hard to make a phone call.

  Response from the owner

  We strive to provide outstanding member service. We would welcome the opportunity to have further dialogue. Someone from our team will reach out to you shortly.

• T

  Todd Marquell
  5

  SouthPoint is an amazing Financial Institution to deal with! Really! Every interaction Ive had has been neighborly as well as professional. It’s literally dealing with people who genuinely care about your success. I highly recommend a financial partnership with SOUTHPOINT!

  Response from the owner

  Thank you for the 5 star review and kind words Todd!

• G

  GI Joe
  1

  *WARNING* - I applied for a loan and they drug there feet on it for 4 days. I was promised call backs twice to never receive call backs, forcing myself to call them myself. I was also told that the registration could only have the purchasers name on, called the city, and that was a lie as well. If it were not for an emergency, I would have never opened an account here. They act as if they are better than you and do not need your business. Terrible customer service and untrustworthy.

  Response from the owner

  We strive to provide outstanding member service. We would welcome the opportunity to have further dialogue. Please feel free to contact us at [email protected] or call 877-794-6712.

• B

  Bee Mattern
  5

  In over 30 years of banking I have never experienced the kind of personal care, dedication, friendliness, and trust that I have with Southpointe. Every experience has been above and beyond my expectations. I highly recommend!

  Response from the owner

  Thank you for taking the time to give us a personal review. We value your feedback about our cooperative.

• C

  Chloe Paskewitz
  1

  I have had a terrible experience with SouthPoint Financial Credit Union. They have never taken care of a problem for me; have not kept promises and have generally been a company that i would not recommend anyone to work with.

• B

  Bob Martens
  5

  Have accounts here including a mortgage and auto loan. Staff has been super helpful with all of my questions and very easy to work with.